System Administrator Computer Science

Resume

Neeraj Mishra

(***)- ***-****

https://www.linkedin.com/in/neeraj-mishra

**************@*****.**

********************@*****.***

neeraj25071989

*** * ******** ******, *** Apartment #124, Arlington, TX,US

"Leveraging technology to make lives simple"

Work experience

Hong Kong & Shanghai Banking Co-operation (HSBC Software Technology) Pune, India

ITO - Global iSeries Team (GIS)

iSeries System Administrator June 2011- July 2015

Roles & Responsibilities:

• First Line production support :US,Canada,Mexico,France & Hongkong

•Major responsibilities include iSeries System Administration (500+Lpars) & Troubleshooting, PTF Installation, Security Management, Managing higher availability.

•Automaton of various iSeries task with CL programs, Workstation/printer device configuration, Creation and maintenance of Subsystems, Scheduling and managing batch jobs, third party software upgrade/installation, tailoring backups and media management using BRMS.Pre-OS Upgrade activity creation and maintenance of C: D nodes.

•Investigation of offline tickets (2nd Line tickets) and provides a fix for them followed by its documentation for future reference.

•Analyze the issue and resolve the issue within SLA (Service Level Agreement) time frame.24/7 handling production support calls for live issues.

Detailed Achievements:

•Automated globally the manual Device Creation and Subsystem Creation task with the help of RPGLE, CLLE and Excel Macro.

•Best Performer amongst all iSeries System Administrator.

Education

The University of Texas at Arlington

TX, USA

Master’s in Computer Science

2015-present

Datta Meghe College of Engineering

Mumbai, India

Bachelor of Technology in Computer Science

2007–2011

Percentage-78%

Skills

iSeries System Administrator:

•Languages: RPG/400,CL/400

•Hardware: IBM Power Systems

•Operating System: IBM i

•Control Language: CL/400

•Database: DB2 UDB

•Tools & Utilities: SQL/400,Query/400,SDA,RLU,SEU,PDM

Resume

Other Skills:

•Languages & Platform: C, C++, Java, Android

•IDEs: Eclipse, Android Studio

•Database: MySQL, SQLite, MyAccess

Awards and Honors

2011: Ranked 3rd in academics at Undergrads. (B.E in Computer Science)

2014: Best Team Award at HSBC.

Academic projects

2015: Keep In Touch (KIT)

“Keep In Touch” is an ongoing android project, aiming to help users to create a meet up place, invite friends and family for gathering.

It is a mobile application service, which facilitates individuals to stay connected with their loved ones and help to follow them throughout the journey to know their whereabouts.

Platform& Tools: Android, JAVA, Android Studio, Parse SDK, GPS Location API.

2015: Amazon Drone System (ADS)

“Amazon Drone System” is an ongoing android project, aiming to help successful delivery of packages from warehouse to desired destination.

An ADS is a Unmanned Simulator which trains the pilot on alerts, indicators & warnings before the next step in the simulation.

Platform& Tools: JAVA, Windows Builder, Junit, JaCoCo.

Training attended

2011: 2 months training in iSeries Programming at HSBC

Code:US

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