Electronic assembler
Resume:
Marc Duchene
*** *** ****** ***. *, Ile-Perrot, Qc. J7V 4X8
e-mail **.********.**********@*****.***
Career Profile
Perfectly bilingual, with the ability to adapt to all kinds of environments and situations.
Seasoned Technologist, possessing a solid background in electronics, mechanics, computers, networks and robotics, with strong analytical and trouble shooting skills.
Achievements
Successfully installed, equipped and headed an in-house electronic, audio/visual and computer repair lab. Eliminating a $250,000 per year service contract with Unisys.
Managed to keep the costs of parts, hardware and tooling necessary in maintaining a network of over 1,500 computers and peripheral equipment, below $50,000 per year.
Participated in an inter-department streamlining project, resulting in the recovery of over 10% of lost international telephone traffic.
Successfully assembled and programmed the Heathkit HERO-l Robotic platform enabling me to obtain my N.R.I. diploma.
Assembled and programmed the Rhino-XR, 5 axes Pick & Place manipulator arm for the O.R.C.S.S.B. teachers Center students to work and train with.
Provided training and guidance to students participating in the co-educational electronics program at St-Patrick's High School in Ottawa. Allowing Students to gain valuable on the job experience.
Developed a technical customer service course entitled "Client Appeasement" which was used in the training of new Technical Customer Service Agents
Reviewed and wrote the Traffic analysis departments procedures, ISO 9000 project.
Skills
Ability to read schematics, technical drawings and blue prints.
Can work with testing and repair equipment and instrumentation of all kinds.
Operate and understand IBM and Apple product lines both hardware and software.
Can diagnose and troubleshoot most electronic problems with commercial audio/visual and computer peripheral equipment.
Posse’s excellent communications abilities in both official languages.
Have Great leadership and training abilities.
As a seasoned “Technical customer service agent”, I’ve developed an ease, in dealing with international clients, Europe, Asia, Russia, Australia etc.
Employment History
THE AFFILIATE MANIFESTO
=> bit.ly/AFFMAN1 bit.ly/FREEHDTV Network marketing 2010 to PRESENT
GAGNON & DUCHENE eng. 2007 to 2010
Residential renovation.
Porte Dorion 2006
Machinist- assistant
Pompage Campble 2004-2006
Laborer- Assistant Operator.
Teleglobe Canada 1994 to 2003
Telecommunications Technologist - Traffic Analysis department 1998-2003
Technical Customer Service Agent - Teleglobe Customer Service Center 1994-1998
Apple Canada - Centre de service Micro Boutique 1993
Power Book Service Technician - Computer Service Center
MD Computer Services INC. 1992
Network and Cable Installer
Ottawa Roman Catholic Separate School Board 1987 to 1992
Senior Computer & Audio/Visual technician - Repair lab
Education
National Radio Institute 1988
D.E.C. Robotics and Industrial Controls.
Control Data Institute 1978
Computer Maintenance certificate
Polyvalente Antoine de St-Exupery 1977
Industrial Electronics - Professional Training certificate
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