717-***-****

RAVEETHA PARAMESWARAN acs11h@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 7 years of experience as Senior Quality Analyst and Business Analyst

Extensively worked in the domains like Health Care-Benefits, Telecom, Retail, and Higher Education.

Expertise in Requirement Gathering, preparation of use case and application end-user documentation.

Worked Extensively with Sequence diagrams, Use cases.

Extensive experience in testing OracleApps, Database testing, Java and Web based applications.

Have been a Java developer for some point of time.

Involved in different types of Testing like Functional, Integration and Regression Testing.

Expertise in designing and executing test scripts based on test cases and Functional workflow Documents.

Good analytical, testing skills and strong knowledge in Software Development Life Cycle (SDLC) and STLC

Exposure to Project management process and experience in MS Project.

Capable of learning new technologies quickly, good team player and good team co-ordination skills.

EDUCATIONAL QUALIFICATIONS

B.E in Electronics and Communication Engineering from Anna University, Tamil Nadu (73%).

PROFESSIONAL EXPERIENCE

Working in Virginia Community College as BA/QA from June 2015 to till date.

TECHNICAL EXPERIENCE

Languages : Java, PL/SQL, SQL

Operating System : Windows XP, 2000

RDBMS : Oracle, MS Access, NCR Teradata

Test Management Tool : Quality Center

Defect Management tool : Rational Clear Quest, JIRA

Performance Tool : Jmeter, Soap UI

Agile Tool : Swift Kanban

MAJOR ASSIGNMENTS

ASSIGNMENT 1:

Customer : Virginia Community College

Period : Jun 2015 –Till Date

Industry : Academics

Project Name: Virginia Community College Wizard

Project Type : BA/QA

Environment : Java, Life Ray (CMS)

Tools : JIRA, Visio, SharePoint, Microsoft suite, Agile, Life Ray, Mobile testing

Role : Test Lead/BA

Brief Description of Project

VCCS.Edu website is enhanced with Java and Life Ray with additional features. The enhanced version of this website has many additional features like Case management system, Career planning, Imagine and many other special tools. The testing team of this College project is responsible for the complete end to end testing, integration testing.

Responsible for

Gathering requirements from the client by conducting meeting, seeking responses

for the questionnaire.

Responsible for preparation of Requirements documents and getting signoff from

the clients.

Took bottom line responsibility in conducting demos to the client and conveyed

their feedbacks to the development team and verified the requirements.

Conducted requirement walkthrough to the development team.

Created the training manual and conducted training to the business users.

Created Test planning document, Test case preparation, and Test data.

Executed test cases and logged defects.

Understanding the business requirements and provided estimation

Represented QA/BA in the status meeting, stand up calls.

Responsible for the regression testing and defect summary report.

Preparation of Defect Report and work with development team for its closure.

Adherence to the strict deadlines and able to deliver quality deliverables.

Analyzing the Test Results with the RTM.

Escalations and test reporting for progress and risks / mitigations as needed.

ASSIGNMENT 2:

Customer : Walmart

Period : Feb 2011 – Jun2012

Industry : Retail

Project Name: Walmart Search Project

Project Type : Manual Testing

Environment : Java, Endeca, HTML

Tools : HP Quality Center, QTP,MS Project

Role : Senior Test Engineer

Brief Description of Project

Walmart.com website search pages are developed with the help of Endeca Navigation engine. The testing team of this search project is responsible for the complete end to end testing of the search, browse and roll over features.

Responsible for

Involved in knowledge transition of the project from the China team

Understanding the business requirements and provide estimation

Mentoring of the new team members and conduct KT sessions.

Preparation of Defect Report and work with development team for its closure.

Coordinate with onsite for test planning and resource planning.

Adherence to the strict deadlines and able to deliver quality deliverables.

Provided production support on the day of production from testing perspective.

Analyzing the Test Results with the RTM.

Escalations and test reporting for progress and risks / mitigations as needed.

ASSIGNMENT 2:

Customer : Verizon

Period : Jan 2010 – Jan2011

Industry : Telecom

Project Name: SIT for VERIZON DATAWAREHOUSE

Project Type : Database testing

Environment : Sql assistant, Teradata, Unix,Sharepoint

Role : Onsite SIT lead

Tools : Rational Clear Quest

Brief Description of Project

Verizon Enterprise data warehouse gets data from BETS (Business Transformation System) which in turn receives feeds from higher end billing system. Verizon data warehouse cleans the data from bets and finally present the accumulated data to various downstream applications.

Responsible for

Played the role of Onsite Coordinator (SIT Lead) by helping the offshore team to gather and understand the requirements; Design Test Cases and Requirement Traceability Matrix.

Understanding the business requirements and prepare sql scripts for test execution

Runs various processes and validate the results.

Defect Analysis and work with development team for its closure.

Coordinate with onsite for test planning and resource planning.

Was the Knowledge Anchor for this project

Involved in peer Review

Adherence to the strict deadlines and able to deliver quality deliverables.

Tracked Critical, high, medium, low severity defects and logged into Rational Clear Quest tool.

Involved in designing and maintaining Requirements Traceability Matrix.

Extensively worked with other teams and involved in Component Testing, Business Service Testing, Functional, System Integration and User Acceptance testing of the application

ASSIGNMENT 3:

Customer : CVM solutions

Period : Feb2009 – Dec 2010

Industry : Telecom

Project Name : CSPCVM

Project Type : Manual Testing/Java developer

Environment: Java, Radien Framework, Struts, jsp, XML, Weblogic server, web services, Soap UI, Oracle, Glassfish server, drools

Role : Senior Test Engineer

Tools : Jmeter, Soap UI

Brief Description of Project

CVM solution is a Loyalty program which aims at retaining the higher end customers to the telecom clients by providing different offers according to the customer's preferences and segments. It has 2 portals namely admin as well as member portal. From Admin portal, the CSR can create program, tier and segments and offers. From member portal, the customer can know their point balance and redeem offers applicable to them.

Responsible for

Involved in testing the different modules of the portal.

Involved in Estimation of the test case scenarios.

Knowledge Transfer/ Training on applications to the new team members.

Created Test Scripts, Modified Scripts to Perform Functional, integration and Regression Testing.

Involved in Test Scripts Execution.

Involved in Retesting for closing the defects in the tracker.

Involved in preparing Issue Tracker, Script Review Checklist and Traceability Matrix.

Involved in performance testing, load testing and endurance testing of the application.

Preparing the SQL Queries to verify the data in DB

Act as a sole responsibility of defect free delivery of the product from testing perspective and directly reports to the product owners.

Involved in web compatibility testing of the website in different browsers like Firefox, chrome.

Act as a developer during the maintenance phase of this project.

ASSIGNMENT 4:

Customer : Verizon Communications

Period : Dec 2008– Feb 2009

Industry : Telecom

Project Name : SSO (Single Sign On)

Project Type : Requirement Gathering

Environment : Rational Rose

Role : Requirement Analyst

Brief Description of Project

SSO project is the project which is aimed at linking the Verizon customers and also eliminates the same customer having different usernames for Verizon FIOS, Verizon wireless. It aimed at creating a new ID called UUID.

Responsible for

Creating and maintaining MSR documents.

Preparing Sequence flow diagrams.

Preparing Requirement gathering Decks.

Involved in preparation of MSD checklist.

Been the Knowledge Anchor for this project.

ASSIGNMENT 5:

Customer : Fidelity Employer Services Company (FESCo)

Period : Sept 2007– Nov 2008

Industry : HealthCare

Project Name : Change Order Management

Project Type : Testing – Manual

Environment : Oracle Advanced Benefits.

Role : Test Engineer

Brief Description of Project

HOB which is a wrapper of OAB (Oracle Applications Benefits a module of Oracle Applications package) is an application to maintain the Health and Other Benefits systems of the employees of any organization.

It has several important sub modules like: Eligibility, Electability, Rates, Premiums, Life Events, and Extracts. The COM QA team handles different clients like Monsanto, FPNL, Unilever, Toyota, Cap Gemini, Varian, Experian, and Eaton.

Responsible for

Design and development of manual test cases preparation.

Test Data preparation.

On time completion of project tasks.

Timely escalation of Defects.

Mentoring new members of the team.

ASSIGNMENT 6:

Customer : Fidelity Employer Services Company (FESCo)

Period : Aug 2006– Aug 2007

Industry : HealthCare

Project Name : Pfizer AE

Project Type : Testing – Manual

Environment : Oracle Advanced Benefits.

Role : Test Engineer

Brief Description of Project

HOB which is a wrapper of OAB (Oracle Applications Benefits a module of Oracle Applications package) is an application to maintain the Health and Other Benefits systems of the employees of any organization. Infosys handles the Annual Enrollment process for Fidelity clients and one such client is Pfizer. The overall goal of Pfizer QA team is to test the HOBS to confirm all the sub modules are adhered to the functionality in accordance with the design.

Responsible for

Understanding the Requirements and Functionality.

Involved in Creating Test Cases, Test Sets and Test Scenarios based on Business Requirement and Detail Design Document.

Involved in the peer reviews and executing the test cases.

Log, monitor and update defect status in Test management tool.

Involved in Daily Status and con calls.

Submitted status reports on the progress of the testing effort daily and weekly

Involved in designing and maintaining Requirements Traceability Matrix.

Reviewed release notes and verified accuracy of test results and document results

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