Administrative Assistant High School

Chiquita Dorsey

**** *** ******

Morrow, GA *****

773-***-****

************@*****.***

OBJECTIVE

Seeking a position in the Administrative field that will allow me to utilize my education and experiences to advance.

EDUCATION

Diploma, June 2005

Evanston Township High School, Evanston, Illinois

CERTIFICATIONS

Phlebotomy Technician, December 2012

National Healthcareer Association, Inc.

Computer Systems Institute, Gurnee, Illinois

Cardiopulmonary Resuscitation (CPR), October 2012

American Heart Association

Computer Systems Institute, Gurnee, Illinois

WORK EXPERIENCE

Administrative Assistant, August 2007 – January 2011

Home Services of Illinois, Skokie, Illinois

• Provided office services by assisting with administrative procedures, policies and projects.

• Resolved administrative issues by preparing reports, analyzing data and identifying solutions.

• Maintained supplies inventory, placed orders, received packages and verified receipts.

• Provided information by answering phone calls, questions and requests from clients.

Cashier, September 2005 – December 2005

J.C. Penney Clothing Company, Niles, Illinois

• Operated cash register machines while assisting customers with purchases, returns and cashier services.

• Answered customer questions, provided information on procedures and policies.

• Processed cash, credit, debit and check payments.

• Computed and recorded totals of transactions.

Office Assistant, February 2005 – June 2005

Chicago Glaucoma Consultant, Evanston, Illinois

• Performed administrative services by answering phone calls and assisting patients.

• Assisted Care Givers with scheduling appointments and filing patient confidential folders.

• Gathered, maintained, updated and verified patient information.

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