Phlebotomy tech I / Customer Service Technician

Lucero Cruz

***** ********* **, ******, ***** *5253, United States • Home Phone:214-***-**** • ************@*****.***

Objective

Seeking a position as a Phlebotomy Technician where I can further develop my skills and become an invaluable team member with your organization.

Experience University Of Texas Southwestern Medical Center, Dallas, TX

Animal technician, 07/2015 to 10/2015

Daily documentation and observation of lab animals.

Detailed daily checking includes, reporting any health concerns related to animals, room needs. Cleaning and maintaining cage cleanliness in a safe and timely manner. Manage/ organize schedule depending on workload, provide assistance to other technician and communicating with Team Leads and Supervisors regarding any issue and situation that comes up. Following all standard operational procedures. Communicating and providing feedback to supervisor and veterinary technician with any health issues or concerns.

Rutherford Veterinary hospital, 924 S Haskell Ave, Dallas, TX 75223

Animal Technician, 07/14/ 2014- 07/09/2015

Assist Vet. Doctor and Vet. Technicians in medical procedures, Assist Vet. Tech in rooms with patient & owner, Assist with medications and treatments, Dog care, Customer service/ Receptionist, Team lead position responsible for closing entire hospital and boarding facility and ensuring all closing procedures are met.

Parkland Irving clinic, Irving, TX

Phlebotomist, 02/2014 to 03/2014

Performed blood draw in a high-flow environment, patient care, customer service, check in patient, providing all duties as required from a phlebotomy tech I.

Skills & Expertise

Obtain Specimens (Safe Venipuncture Technique) Prepare Specimens (Labeling, Spinning Down, Freeze) Centrifuge Specimen, Venipuncture & Capillary Puncture, Blood Specimen Storage, Knowledge of EKG.

Education

Penn foster high school, International H.S. Diploma, April 2013

Eastfield College

Certificate, Phlebotomy Essentials, December 2015 Hands On Experience

Performed over 500 successful venipunctures, Delivered hands-on customer training, Developed Phlebotomy Protocols, Ability to draw 7-10 patients per hour, Provide phlebotomy services in both inpatient and outpatient facilities, Blood Collection & Handling Safety, Quality Assurance & Controls

Certifications License # 13-3658 issued on: 11/1/2015 Expiration date: 11/1/2017

NPCE- Certified Phlebotomy Technician

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