Adonis Roberts

Cincinnati, OH *****

acs0kf@r.postjobfree.com

513-***-****

OBJECTIVE

To secure a position in a challenging environment. Where I would utilize my proficiency in handling bulk customers and providing them effective support through the office hours.

EXPERIENCE

The Job Store 4/15 - 6/15

Warehouse clerk

Shipping and receiving, data entry, quality control, fulfilling orders, making adjustments, restocking inventory, prioritizing orders and expediting shipments, accept inbound add on orders.

Maintained the warehouse without close supervision. Meet deadlines and train new temps.

Cm Temp 6/08 - 2/15

Customer Service Rep

Data entry, filing, answering calls, received and recorded checks and vouchers.

Worked with Excel, Windows XP, Window Vista, Windows 7.

Bonus Building Care 1/03 - 6/08

Janitorial Franchise owner

Train employees, maintain billing and payroll. Provide transportation, conduct inspections, follow sanitation protocol.

Clean offices, kitchens, courtrooms and restrooms.

Liz Claiborne 4/99 - 12/02

Warehouse associate/ call service rep

Shipping and receiving, cherry picking orders. Once warehouse closed transferred to call center. Assisted in overflow of inbound and outbound calls. Placing orders and adjusting discounts to orders and accounts.

Catalog Network Service 8/96 - 12/98

Call Center Rep

Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders. Listen attentively to caller needs to ensure a positive customer experience. Access electronic and paper cataloging systems to look up product information and availability. Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.

EDUCATION/ADDITIONAL TRAINING

High School Graduate Cincinnati Academy of Physical Education Cincinnati OH

OSHA Electrical Installation Training Cosmo Electrical Inst. Cincinnati OH

Electrical Mechanical Engineering Tech Cinti. State Tech Cincinnati OH

Job Readiness Training Cincinnati Works Cincinnati OH

Servsafe Managers Certification Cincinnati Cooks Cincinnati OH

Bonus Building Care Certification Cincinnati OH

Can operate Adobe, Windows, and Excel programs

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