Customer Service Office

Kari Koonts

*** ******* **. **** ***** NC *****. 336-***-****

**********@*****.***

Objective

To combine my Customer Service skills with my administrative expertise and passion to help other to create top quality customer service.

Education

* Central Davidson, Lexington NC

* Diploma 2004

* Davidson county Community College

* Medical Office Administration Certificate

Experience

2005 – 2008

MTJ American

Maintain daily office functions, data entry, Monthly sales reports, Invoices, Handle all customer relations. Answer incoming calls, screen calls and manage a variety of small office projects

2008-2013

Office Manager

Maintain daily office flow, data entry of customer information, Monthly sales reports, invoices. Schedule shipping pick up and drop offs. Handle all customers

relations. Schedule and manage calendar, handle all travel arrangements,

make meeting and event arrangements, organize conference calls, manage a variety of

projects and financial data. Prepare and present PowerPoint presentations, Screen calls,

as well as handle various customer relations.

Skills

Highly skilled in performing general office task

Strong verbal and written communication skills

Administration and Customer Service Experience

Passion for helping people

Time Management skills

High volume workload skills

Contact this candidate