HOME BASE WORK

** ****** **** ** ***** * EASTWOOD CITY LIBIS

Mobile: (091*-***-****

**********@*****.***

KIM SOBREPENA DORONILA

Objective

Seeking an ONLINE JOB IN which I can use my skills and experience to grow with company and become a valued member of a team.

Skills & Abilities

Work cross-functionally and thinking strategically

High Proficiency in writing different types of report/memo

Innovative, resourceful and attention to details

High level of integrity, energy, dependability, and initiative

Excellent communication skills and telephone etiquette

Hungry for continuous learning and development

Self-motivated with ability to prioritize, meet deadlines and manage changing priorities

Experience working in a flexible, fast-paced, employee empowering work environment Experience

CARDS TELEMARKETING OFFICER, CITIBANK NA

JUNE 2014 TO NOVEMBER 2015

Duties:

Deliver a customer service approach in sales to existing and prospect clients.

Perform outbound calls to offer world-class financial products to both prospect and existing clients.

Explain products or services and answer questions from customer.

Adjust sales script to better target the needs and interests of specific individuals.

Answer telephone calls from potential customers who are responding to advertisements.

Contributes to team effort by accomplishing related results as needed.

Associated admin duties

Sales Target : P6.5MM – Sales Achieved -9.5MM

MARKETING ASSISTANT (AUTO loans), BDO UNIBANK

APRIL 2010 TO JUNE 2014

Duties:

Approve loans with specific limits, and reconsider application outside those limits to management for approval & Rejects loans by explaining deficiencies to applicants.

Acts as liaison between the bank and consumer.

Entertain loan inquiries from various Account Officer especially application, rejected or approved by Credit

Explains processing requirements to prospective loan applications.

Checks completeness of loan application if properly and completely filled out duly signed by borrowers together with re-processing requirement while encoding it in the system.

Coordinates with Credit Unit any other additional requirements necessary to complete Evaluation.

Prepares computation for registration expenses, chattel mortgage fee and insurance.

Prepares Purchase Order for any approved terms and conditions of the loan (Direct Loan).

Prepare pre-booking requirements needed to effect the release of proceeds.

Gathers available information on company or individual from the records of DTI, SEC another government agencies.

Provide feedback to team leader on reason of delinquency.

Handle customer complaints and take appropriate action to resolve them.

Coordinate with clients, dealers, and branches regarding loan application status.

Sales Target Team – 15MM : Sales Achievement: 20MM DOCUMENTATION EXECUTIVE, FIRST MAGELLAN CORPORATION JULY 2009 TO JAN 2010

Duties:

Preparation of documents and letters for the following: Client Offer, Medical, Trade test, processing, Job Order Re-assignment, Contract Modification and Additional Job Order.

Examination of all types of documents before dispatch of its Expiration, Correctness of Details & Others. Verification of Authenticity of docs being submitted by the in process candidates.

Offer Discussion: Salary offer, terms and conditions, work site of client, provide work flow, table of processing and provide processing guideline.

Processing Monitoring List – Medical, Attestation, Docs submission and follow up (e.g.) Passport, NBI, photos school records etc) & Payments (Processing, Processing charges, Visa Processing/update, ticket security purposes).

Acknowledgment of letters, feedback communication and reports received verbally or via Telephone, text, courier, registered mails, fax, and email.

Monitoring the successful boarding of departing workers Education

CENTRO ESCOLAR UNIVERSITY, MENDIOLA MANILA, BSBA MAJOR IN BANKING AND FINANCE

Senior Editor Rose and the Leaf (YEARBOOK) 2008-2009

Leadership Excellence 2007-2009

Junior Editor Rose and the Leaf (YEARBOOK) 2007-2008

Outstanding Finance Student 2007-2008

Outstanding JFINEX Officer 2007-2008

References

- AVAILABLE UPON REQUEST-

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