Customer Service Engineering
Resume:
L.CHARLES
L.CHARLES
SASTRI NAGAR
CHENNAI- 600039
PHONE: +91-909*******
MAIL ID: *******.*****@*****.***
Objective:
To acquire a challenging carrier in an environment where I can best utilize my skills and education for the growth of the organization and get a chance to learn and improve my skills further.
SOFTWARE SKILLS :
Software Testing Skills
MANUAL :
Very good knowledge of Software Development Life Cycle (SDLC).
Good knowledge of Black Box Testing.
Excellent knowledge of STLC
Functional testing on each and every component of an application.
Good knowledge in writing test case using test case design technique.
Compatibility testing on different platform specification
Successfully done on Smoke and Sanity Testing.
AREA OF INTEREST:
•Java, C, C++
•Networking
EXPERIENCE:
Name of the company: HCL
Period: 1 Year
Post: Senior Customer Service Executive
Process: Email and Chat support
EDUCATIONAL QUALIFICATION:
COURSE
INSTUTUTION
BOARD
YEAR OF
%OF
PASSING
MARKS
B.E
Loyola college
Computer
of Engineering
Anna University
2014
6.5 CGPA
Science And
&
Engineering
technology
Diploma in
Computer
Sri Nallalaghu
Dote
2012
90%
science
Polytechnic
Engineering
Annai
th
Vailankanni
Matriculation
Matriculation
2008
75%
10
School
CERTIFICATION:
•SOFTWARE TESTING (accord matrix).
•ADCH(Advantage pro course in Hardware and Networking).
•ADLP(Advantage pro course in Linux Profession).
•ADWP(Advantage pro course in Windows Profession) .
•C programming language.
LANGUAGE KNOWN:
•Tamil, English
Awards and Accomplishments:
•Was part of Scotts and Guides, (2006)
•Was part of Road safety patrol, (2008)
•Was part of National Service Scheme, (2011).
•Was participated in Carrom by Chengalvarayan Naickers Polytechnic at Zonal level, Chennai, (2010).
•Was played Cricket at Loyola College Team, (2013).
Personal profile:
•
Father’s Name
:
L. Lawrence
•
Date of Birth
:
13.08.1992
•
Social Status
:
single
•
Nationality
:
Indian
•
Mother Tongue
:
Tamil
Declaration:
I hereby declare that the information furnished above is true to the best of my
knowledge.
Place: Chennai
Date: (L. Charles)
3
Contact this candidate