Quality Engineer Manager
Resume:
Chris S. Knapp
Houston, Texas *7099
Cell Phone: 832-***-****
E-mail: ***********@*****.***
Quality professional with over 23 years experience, accepting direct hire, temp-to-perm, or contract positions as a Quality Manager, Quality Specialist, or Quality Engineer.
Skills and Accomplishments
• Managed Quality Management System development, implementation, maintenance and improvement.
• Established controls and inspection points to facilitate the prevention of nonconforming materials.
• Participated in risk management and lessons learned programs.
• Created reference manuals that defined Quality, Health, Safety, and Environmental standards.
• Provided leadership for development and implementation of Quality procedures, training, and support
activities to ensure that products meet customer requirements.
• Investigated, tracked, and closed NCRs, CARs, and PARs per established work instructions.
• Implemented production inspection procedures resulting in process improvement.
• Performed internal and external audits to evaluate conformance and effectiveness to established procedures.
• Represented the Quality department at HAZID and HAZOP meetings with clients.
• Effectively lead continuous improvement efforts and root cause analysis.
• High level of interpersonal skills; organized and conducted effective cross-functional team meetings.
Training and Certification
• Det Norske Veritas Quality Management System Auditor Training.
• Experienced with ISO 9001, ISO 14001, AS 9100, API Q1, SPC, and Lean; also, IPC-610/620-D.
• Current TWIC certification.
• Inactive top secret security clearance.
Office Skills
Microsoft Office: Word, Excel, PowerPoint, Access, Visio, and Outlook.
Military
U. S. Air Force, as a telecommunication specialist; received top secret security clearance. Classified as a “disabled veteran”; no special accommodations are required for me to perform my job.
Thank a veteran for their service to the country by hiring a veteran for your open position.
Travel
Willing to travel up to 50%, domestically and internationally.
Not looking to relocate.
Keywords
Auditor, Calibration, Certification, Disabled Veteran, Director, Down-hole Tools, Electronics, Engineer, Fabrication, Failure Analysis, Inspection, ISO, Lean Manufacturing, Logistics, Manager, Manufacturing, Medical Devices, Military, Project Management, Product Specifications, Prototyping, Reliability Testing,
Root Cause Analysis, SPC, Specialist, Supervisor, Travel, TWIC, QHSE, QMS, Quality Engineering.
Professional Experience
Recent Direct Hire employment:
Cal Dive International, Houston, TX: Director of Quality, November 2014 to February 2015.
Controlled and maintained company Quality Management System. Set standards for QMS that incorporated
health and safety. Directed and supervised the work of Quality staff. Assisted with Departmental
procedures and work instruction. Provided corrective/preventive action review and validation.
Company filed for bankruptcy on Friday, February 13, 2015 and is now out of business.
Universal Pegasus International, Houston, TX: Quality Manager, January 2013 to April 2013.
Directed weekly conference call with subsidiary companies regarding the Keystone XL pipeline. Collected
and revised quality control procedures. Created internal auditing procedures for employees.
Reduction in force due to ongoing delays with the Keystone XL pipeline.
Contract positions, August 2008 to December 2012, as a Quality Engineer:
• Omni Flow Computers: Troubleshooting and testing of final completed product.
• Suntron Corporation: Performed Quality testing on medical and dental assemblies.
• LaBarge, Inc.: Revised quality procedures prior to an ISO recertification audit. Created company Quality, Health, Safety and Environmental manual.
• Systronix, Inc.: Supervised production on the shop floor (assembly, testing, inspection, and engineering).
• Siemens Energy & Automation, Gas Turbine Division: Inspected gas turbine assemblies after repairs.
Direct hire employment, as a Quality Engineer, 1992 - 2008:
Saipem America, Inc., Houston, TX: May 2007 to August 2008.
Created Quality, Health, Safety, and Environmental manuals outlining company policies.
Performed internal audits to maintain ISO certification.
Represented Quality department at HAZID/HAZOP (hazardous operations) meetings with clients.
Atec, Inc., Stafford, TX: March 2005 to April 2007.
Coordinated production with inspection to maximize productivity and reduce costs.
Tested electro-mechanical assemblies and systems to aerospace (AS9100) specifications.
Maintained QC objectives within corporate policy in high mix/low volume production facility.
Tuboscope Pipeline Inspection, Houston, TX: November 2000 to February 2005.
Built, tested and developed testing and inspection procedures for pipeline inspection prototypes.
Responsible for final QC, testing, repairing, and calibrating test and measurement equipment.
Repaired and calibrated analog and digital assemblies used in pipeline "pigs" and down-hole tools.
Supervised and trained employees in the repair and calibration of field test equipment.
Compaq Computer, Houston, TX, as a Quality Engineer: March 1992 to December 1999.
Performed quality engineering, troubleshooting, repair and debugging of computers.
Education and Training
University of Houston, Houston, TX. Computer Science major.
Completed 65 college course hours.
National Education Center, Houston, TX. Electronics Engineering major.
Associates of Applied Science degree awarded.
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