Alexandre Quintanilha Porto
Rua Dom Pedrito, ** – Centro Novo – Eldorado do Sul – RS - Brazil
CEP: 92990000 Tel: +55-51-922*****
***************@*****.***
Academic Background
Technician Degree – IT Management based on OpenSource Tools - UNI-BH
IT Management - Unisul
Languages
English – Fluency
Portuguese – Native Language
Certification
RHCE – Red Hat Certified Engineer – 6 – 130-154-875
RHCSA – Red Hat Certified System Administrator – 6 – 130-154-875
MCITP – Enterprise Administrator – Windows 2008 R2
Compellent Storage Administrator – Internal Dell Certification
Equallogic Storage Administration – Internal Dell Certification
Kace K1000 and K2000 endpoint management
Courses
Nutanix – Deployment and Troubleshooting – Dell - 2015
VMWare – Advanced Troubleshooting – Dell – 2015
Equallogic iSCSI Storages Administration – Dell - 2013
Equallogic iSCSI Storages Troubleshooting Deep Dive – Dell - 2013
Compellent Storages Troubleshooting and Managing Deep Dive – Dell - 2013
Dell MD Storages Troubleshooting – Dell - 2013
Dell M1000e and Blade Servers Advanced Troubleshooting – Dell - 2012
VMWare Deployment and Advanced Troubleshooting. – Dell - 2012
Networking Advanced Troubleshooting – Dell - 2010
Strengths
Excellent customer skills and focus
Strong Linux knowledge
Strong Datacenter Infrastructure knowledge
Strong Storage knowledge – Deploy, manage and troubleshooting
Strong Virtualization Knowledge – Deploy, manage and troubleshooting
Focused and creative troubleshooter
Energetic problem solver – Customer First
Learn new technologies quickly
Excellent at sharing knowledge with teammates
Strong team player
Self-motivated and ambitious for new knowledge.
Fluency in English and Portuguese
Professional Experience
11/2014 to Present Dell
KACE Support Advisor – Linux Specialist
Responsibilities:
Support Advisor for Dell KACE Endpoint Systems Management K1000 and K2000.
Infrastructure Support
Escalation Assistant
Articles Creation
Advanced Troubleshooting for large number of devices.
High Complex Environments Advisor
3/2010 to 11/2014 – Dell
Storage Enterprise Technical Support Senior Analyst
Responsibilities:
Support for Storage, Servers, Network Assets, Operational System and Software
High Complex Environments Advisor
Point of Contact for Linux using Dell Storage
10/2008 to 10/2010 – Alexandre Q. Porto ME – Datacenter Specialist - GetNet
Datacenter Consulting Services – Freelancer
Linux Advisor
Responsibilities:
Datacenter Management Advisor
Project Manager for Configuration Manager Database.
Project Manager for Virtualization Infrastructure – VMWare
Capacity Planning Advisor
Linux Specialist – High Complex Configuration
10/2006 to 10/2008 – Sicredi - Financial institution – Bank
Linux Specialist
Responsibilities:
Linux Server Administrator: 2000 Servers with Red Hat Linux
Shell Script Development to automate tasks on more than 2000 servers.
10/2004 to 09/2006 – SITRAEMG – ISP Provider
ISP Manager
Responsibilities:
Project Manager to redesign entire ISP infrastructure.
Migrate entire Windows 2000 Servers to OpenSource Solutions
Created a Customized Linux Distribution for Internal use of ISP and Integrated with ERP and CRM tools.Trainer to capacitate ISP teammates
ISP Manager
02/1997 to 07/2004 – IPOL Fuel Tank Automation Services – Ltd
Founder
Responsibilities:
Industrial Automation Specialist
Trainer on Security Measures to create more safe work environment
Electrician Technician
Developer of Programs to run on PLC. Siemens / ABB
Fuel Tank Automation Technician. More than 300 tanks automated
without accidents.
Major Clients:
Shell Oil Company
Exxon Oil Company
Texas Oil Company
FIAT Motors
Chrysler Motors
REFERENCES:
Available upon request