Customer Service Manager

Ms. Kierra Deloch

**** ****** ***** *****, ** ***20 314-***-**** ************@*****.***

Career Objective

To obtain employment with a company that will enhance my current skill set, as well as provide the opportunity for professional and personal growth and development.

Skills & Abilities

-Customer Service Skills

-Problem Solver

-Eager and Fast Learner

-Conflict Resolution

-Punctual

-Teamwork

-Dedicated & Loyal

Work Experience & Education

Floor Associate City Greens Market May 2015-Present

-Provided customers with professionalism and outstanding customers service

-Maintained a clean and organized store

-Handled customer complaints for customer satisfaction

-Cash Handling

-Merchandising

-Product Upkeep

MERS Goodwill WIA Out of School Program March 2014- Present

-Attended job readiness training

-Participated in basic skills enhancement

-Met with mentor weekly for goal setting, leadership development and skill improvement.

PREOFESSIONAL REFERENCES AVAILABLE UPON REQUEST

REFERENCES

Melissa LaBerta

Case Manager/ Employment Specialist

MERS Goodwill

1727 Locust Street

Saint Louis, MO 63103

314-***-****

Michael Barnett

Mentor

MERS Goodwill

1727 Locust Street

Saint Louis, MO 63103

314-***-****

Resenda Sykes

Volunteer Coordinator

City Greens Market

4260 Manchester

Saint Louis, MO 63110

314-***-****

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