James B. McCullough
**** ****** **. - ******, ** 60031 - 224-***-**** - ******************@*****.***
Summary
Experienced leader of project management with diversified experience managing people and resources effectively to meet business objectives on time within large-scale budgets.
Skills
Forecasted and met budgetary requirements on projects and program level efforts
Large-scale, multi-year projects with validated environments
Large scale hardware projects with zero down time
PPM, SDLC and PMLC process definition and documentation
Clear communication with local and off-site personnel and clients
Ability to coordinate and manage many people both direct report and matrix resources
MS Project / Project Server 03, 07, 10 & 13, SharePoint, Clarity, Notes, and Outlook
Large scale software implementation programs multi-site and virtual team experience
Experienced activity and resources planning manager
Demonstrated confidence presenting publicly including corporate level management
Experience
SENIOR CONSULTING PROJECT MANAGER 2015-Present
CRS Group Northbrook, IL
Working as a consultant at CVS Health in the Mail pharmacy group on the development and improvement of their customer facing prescription information system.
Project management responsibilities for the overall coordination and senior management reporting of the program that oversaw the development work of the prescription information system. The program interfaced and oversaw the efforts of 7 different groups within CVS Health. This program reported to the CIO and was considered a key objective for CVS Health.
Organized matrixed groups into one project team
Worked with SMEs and development teams to design a system to meet the demanding requirements
Developed integrated project schedule encompassing all groups time and deliverables
Presented and documented weekly project status
Produced and presented design and direction documentation for CIO review
SENIOR CONSULTING PROJECT MANAGER 2014- 2015
TEK Systems, Inc. Lincolnshire, IL
Working as a consultant at Walgreens in the retail Run PM group on the continual development and improvement of their Point of Sales system.
Project management responsibilities for the design, estimation, development, testing and deployment of developed code for modifications to the Walgreens integrated Point of Sales system. Managed a $900K project that spanned 5 different groups within Walgreens. I was brought in to rescue this project that was not progressing and was out of scope, way off budget and planned 6 months late for delivery. Project is now delivering on time now and at budget.
Organized matrixed groups into one project team
Worked with architects to re-design the project and re-estimate the project quickly
Created Senior Level management materials for project redesign for approval
Developed integrated project schedule encompassing all groups time and deliverables
Presented and documented weekly project status
Produced and presented monthly financial project status to business owners
SENIOR CONSULTING PROJECT MANAGER 2014 – 2014
Precise Solutions, Inc. Vernon Hills, IL
Working as a consultant at Abbvie in the SAP Global Support group on the configuration and implementation of SAP across Abbvie.
Program management responsibilities for the implementation and reporting of employee time data for the Global SAP support group. Managed a series of SAP code enhancement projects for business groups needs. Established a standard project schedule format for use by all PMs within SAP support. Co-implemented standardized processes across Global SAP support.
Implemented time reporting using MS Project Server 2010
Worked with finance group for automated cost recovery for time reported
Developed series of MS Project Server reports for management
Created reporting processes for time reporting compliance
Implemented processes for implementing time reporting and enforcing compliance.
Co-implemented centralized Issue, Risk, and Decision SharePoint lists
Co-implemented centralized change request process using SharePoint
PROGRAM MANAGEMENT OFFICE CONSULTANT 2012 – 2014
Precise Solutions, Inc. Vernon Hills, IL
Working as a consultant at Abbott Laboratories in the Symphony PMO on the configuration and implementation of SAP across Abbott and Abbvie corporations.
Program management office responsibilities for the reporting and auditing of the project documentation and schedules across the program. Primarily responsible for the governance / support of MS Project for the reporting of project schedules and intended resource usage. Implemented and performed the reporting of resource usage across the program and the auditing of all the project schedules and status reports for adherence to PMO governance.
Portfolio status reporting and senior management reviews.
Program level resource usage reporting and analysis
Risk, issue and decision report analysis and reporting
Project schedule governance, auditing and training
Development of reporting and analysis tools
Delegation and review of tasks and documentation work to PMO staff
PMO governance and process auditing
Communication of PMO processes and reports
PROJECT MANAGEMENT CONSULTANT 2011 - 2012
APEX Systems. Lincolnshire, IL
Working as a consultant at Walgreens PMO for the decommissioning of the Duane Reade Data Center and rollout of store conversions to Walgreens applications at DR Stores.
Program management and reporting for a large conversion effort to integrate existing and new Duane Reade stores and current corporate offices into the Walgreens environment with both existing and new applications utilizing current and new implementation strategies.
Project / Portfolio status reporting and senior management reviews.
Project gap analysis and task identification
Risk identification / mitigation analysis and planning
Issue resolution / solution documentation and validation
External resource management and task assignment
Delegation of tasks and documentation work to project staff
Project financial management and reporting
Project communication plans and implementation
PROJECT MANAGEMENT CONSULTANT 2010 - 2011
APEX Systems. Waukegan, IL
Working as a consultant at Abbott Laboratories in the GPRD IT PMO for the implementation and support of their instance of MS Project Server 2010.
MS Project Server 2010 administration and support for the Program / Project managers and team members associated with GPRD IT projects.
Managed project portfolio and the reporting process to senior management.
Developed and presented documentation and processes for MS Project Server 2010
Drafted and distributed communications to PM staff and Senior Management
Trained PMs and team members on the use of MS Project Server 2010
Manage the creation and administration of project specific SharePoint sites
Implementation of upgrade from MS Project Server 2003 to 2010
Support and training on Pivot Tables for MS Project Server data.
Conversion of Lotus Notes eRoom to SharePoint site
MANAGER, SKILLS ENHAN. & DEV. ITG PMO 2007 – 2009
Health Care Service Corp. Chicago, IL
HCSC is the 4th largest health insurer in the USA and is the Blue Cross Blue Shield licensee for Illinois, Texas, Oklahoma and New Mexico.
Managed skills development for ITG PMO personnel. Planned, developed and delivered development projects and project tracking for PMO and business customers.
Developed & implemented documentation and processes on topics including Project Management Lifecycle (PMLC), Project Financials and Reporting, Status Reports, Time Reporting, Project Planning, Project Resource Management, Security, and Close Out.
Developed, facilitated and presented Project Portfolio Management processes, financial planning and status reporting to PMs and business customers
Created and published a 4-week on-boarding manual for new members to the PMO
Initiated certification tracking and development plans for PMPs and PMP candidates.
Trained PMs on Lotus Notes and eRoom project document storage and team access.
Trained and worked within HIPPA regulations for IT related projects
Experience within HCSC IT Projects as an ICD-10 early adopter
CHANGE MANAGEMENT CONSULTANT 2005 - 2006
Hewitt Associates MPHRO Lincolnshire, IL
Hewitt is a global HR outsourcing provider with 98% of the Fortune 1000 listed as clients for benefits or multi process implementations and support.
Managed change management to Fortune 500 clients with multiple application implementations including international deployments.
Actively involved in client contact and consulting during entire life of project
Provided feedback and risk analysis during project planning and redirection sessions
Created documentation for client use for each application implementation
Developed specific process flow documentation to reflect technical functionality
TECHNICAL PROJECT MANAGER 2001 - 2004
Hospira, Inc. (Formerly Abbott Laboratories, Hospital Products division) Lake Forest, IL
Hospira, Inc. is a global specialty pharmaceutical and medication delivery company.
Managed development and delivery for a systems development project that affected the process and manner in which product specifications were created, used and modified.
Led national process change effort involving over 15 different locations
Implemented to over 2200 users utilizing local and contracted development services
Lead project team in development, validation, and delivery on a $16 million project
HELP DESK SUPERVISOR 1999 - 2001
TAP Pharmaceuticals (A subsidiary of Abbott) Lake Forest, IL
TAP began in 1977 as a joint venture between two global pharmaceutical leaders, Abbott and Takeda Pharmaceutical Company Limited.
Supervised 7 desktop technicians and 2 phone support technicians with constant user exposure at both project and executive management level.
Supervised 550+ user multi-location R&D help desk for hardware and software
Direct input on a $2 million budget
Received President’s Award in 2000 for coordinating flawless move to new headquarters
NETWORK ADMINISTRATOR 1993 - 1999
Abbott Laboratories, Hospital Products Division (HPD) Abbott Park, IL
Abbott is a global, broad–based health care company devoted to the discovery, development, manufacture and marketing of pharmaceuticals and medical products.
Administration of an integrated platform of servers, PCs and data collection devices
Supported 450+ users in both hardware and software on an integrated server platform
Planned and executed $1.3 million upgrade of 10 servers with no interruption of service
Planned and implemented nightly data backup plan utilizing a three-site tape storage rotation allowing for double-failure with minimal information loss
KNOWLEDGE ENGINEER & LAN ADMINISTRATOR 1988 - 1993
Baxter Healthcare, Inc. Waukegan, IL
Baxter International Inc. is a global health-care company that, through its subsidiaries assists health-care professionals and their patients with treatment of complex medical conditions.
Facilitated job analysis sessions, and acted as company Expert in the field of Expert Systems.
Created expert system prototypes for crucial organizational needs
Developed expert system development methodology compatible with existing systems development methodology
Administrated a 200 user Novell LAN for systems development and customer support
Other Employers:
Texas Instruments, Austin, TX Tech. Instructor/National Coor. 1984 – 1988
Texas Instruments, Chicago, IL Assistant Center Manager 1982 – 1984
Education Masters of Project Management 02/2004 Keller Graduate School of Management
Bachelors of Science 01/1982
Indiana University