Customer Service, Graphic Designer

Birgitta Jones

**** * ***** ***** ****

Tucson, AZ 85743

Phone: 520-***-****

Cell: 928-***-****

E-Mail: **********@*******.***

Career Overview

Applied for free lance presentations in several companies,

and then got an opportunity to have an assistant Art Director position

in a advertising company Kauppamainos OY. Moved to Advertising Company OY Rubiini AB as an Assistant Graphic Designer.

Got a Graphic Designer Position in the company of Lito-Scan OY AB, being a team leader of the graphic group.

Ended up having own advertising company OY Studio Enkel & Klok Ab for 15 years.

Sold the company, moved to US 2004.

Took a position at JC Penney 2009 as the jewelry clerk.

First in Flagstaff, then in Prescott and finally in Tucson.

Core Strengths

Top sales performer

Strong organizational skills

Good soliciting credit

Creative problem solver

Adding to sales

Conflict resolution

Cash management

Strong client relations

Keeping the department neat and clean

Energetic work attitude

Customer service compliments

Fast learner

Accomplishments

Described product to customers and accurately explained details and care of merchandise.

Excelled in exceeding daily credit card application goals.

Worked as a team member performing cashier duties,

product assistance and cleaning while providing excellent customer service.

Trained new employees by providing knowledge of specific store tasks and policies.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Educational Background

University of Turku Turku,

Associate Folklore, Comprehensive religion

20 year career as either Assistant or Graphic Designer

7 years experience in JC Penny customer service, diamond expert, selling specialist,

later in JC Penney salon, Dresses Department and finally JCP Home store as window specialist.

Contact this candidate