Wendy Nunez
Bronx, New York 10469
Tel: 718-***-****
E-Mail: ********.**@*****.***
Professional Objective
To obtain a position in which I can make a positive contribution to an organization through the use of my vast experience, expand my horizons and where there are opportunities for growth
Experience:
March 2010-May 2014 - Dental Professionals
Clerk/receptionist; Operated a multitask phone, scheduled patients’ visits; contacted client insurance to verify eligibility and coverage; typed memos for doctor; handled general clerical duties; prepared examination and consultation areas for doctor to see patients; prepared and processed billing
February 2009-2010- CBT Consolidated Bus Transit Bronx, NY
Dispatcher; Supervised 18-20 drivers, made drivers’ bus route schedules; handled customer relations when drivers were running late; dispatched information to drivers; maintained great interpersonal and communication skills that were essential to this position
November 2004-December 2008 – Access-A-Ride Transit Queens, NY
Call center Rep/Reservations Agent for special needs client transportation provider; operated a multi-screen monitor and telephone; answered customers calls on daily basis; assisted customers in scheduling, reserving and cancelling trips; developed customer relation skills
May 2002-July 2004- Aetna Judicial Office New York, NY
Receptionist; received calls and determined nature of business; directed callers to proper destination; arranged appointments, typed memos, correspondence, reports & other documents as needed
February 1999- August 2001 - Oasis Realty Bronx, NY
Receptionist; recorded name, date & nature of business from real estate clientele; Operated telephone console to receive incoming messages; typed memos, correspondence, reports and other documents as needed
Education:
1995 - State Mercy College, New York, NY – Major, International Business
Roosevelt High School Bronx, NY
Additional Qualifications:
•Bilingual Spanish/English, excellent communication and organizational skills
•Computer Skills,word excel, I books
References:
Furnished upon Request