Customer Service Management, Document Management, Record-keeping

SHARLENE P. SUAREZ

*** ******* **. ******* **** Executive Village Marcos H-way

Antipolo City, Rizal

PHILIPPINES 1870

Residence: +632-******* Office: +632-*******

Mobile: +639**-******* +639**-*******

Email Address: **************@*****.***

Academic Background:

Master in Environmental Management from the Ateneo de Manila University in Katipunan Avenue, Quezon City in the year 2013

Bachelor of Science in International Management and Entrepreneurship from St. Paul University Quezon City, Philippines in the year 2008

Professional Background:

Jan. 15, 2014 – Present: STOCK SECURITIES CLERK at Stocks Department of the PHILODRILL CORPORATION in Pioneer, Mandaluyong City, Philippines with the following work responsibilities:

Prepares Philippines Stock Exchange (PSE) and Securities Exchange Commission (SEC) reports every 5th and 10th of the month as well as quarterly report;

Attends to stockholders ‘queries;

Prepares documents needed for the company’s Annual Stockholders’ Meeting and Cash Dividend Issuance;

Submits company’s disclosures to Philippine Stock Exchange (PSE) and Securities Exchange Commission (SEC);

Manages document filing;

Records all documents that have been sent out by our department;

Assists in preparing management’s weekly meeting and Board Meeting every 3rd Wednesday of the month.

July 15, 2013 – Jan. 14, 2014: ENVIRONMENTAL MANAGEMENT ASSISTANT at Exploration and Production Department of the PHILODRILL CORPORATION located in Salcedo St. Legaspi Village, Makati City, Philippines with the following work responsibilities:

Developed and implemented environmental strategies and action plans that ensure corporate sustainable development;

Implementation of environmental policies and practices;

Ensured compliance with pertinent environmental rules and regulations;

Audited, analysed and reported environmental performance to internal and external clients and regulatory bodies;

Carried out impact assessment to identify, assess and reduce the organisation’s environmental risks and financials costs;

Promoted and raised awareness, at all levels of the organisation, of the impact of emerging environmental issues, whether legislative or best practice, on corporate, ethical and social responsibility;

Managed the development and implementation of an environmental management system;

Coordination with relevant government regulatory agencies and facilitating acquisition of necessary environmental permits relating to the Company’s operations;

Any other duties that may be assigned from time to time.

July 16, 2008 – July 12, 2013: STOCK SECURITIES CLERK at Stocks Department of the PHILODRILL CORPORATION in Pioneer, Mandaluyong City, Philippines with the following work responsibilities:

Prepared Philippines Stock Exchange (PSE) and Securities Exchange Commission (SEC) reports every 5th and 10th of the month as well as quarterly report;

Attended to stockholders ‘queries;

Prepared documents needed for the company’s Annual Stockholders’ Meeting and Cash Dividend Issuance;

Submitted company’s disclosures to Philippine Stock Exchange (PSE) and Securities Exchange Commission (SEC);

Managed document filing;

Recorded all documents that have been sent out by our department;

Assisted in preparing management’s weekly meeting and Board Meeting every 3rd Wednesday of the month.

November 2007 – February 2008: ON-THE-JOB TRAINEE at Recruitment Department of the ETELECARE GLOBAL SOLUTIONS in Cybermall Building, Eastwood City, Libis, Quezon city, Philippines with the following work responsibilities:

Assisted the test administrator in checking test papers when needed;

Discussed to applicants the new program regarding the incentives that will be given to them for every successful referral;

Sent report to the one who is in-charge of the applicant referral program;

Arranged pre-employment kit when needed;

Attended to front desk concerns as needed.

March 2007 – May 2007: ON-THE-JOB TRAINEE at Human Resource Department of the TREND MICRO INC. in IBM Plaza Eastwood City, Libis, Quezon City, Philippines with the following work responsibilities:

Invited applicants to take their pre-employment exam through phone;

Administered tests for the pre-employment exam;

Encoded results of the applicants who passed or failed the exam;

Assisted Payroll Officer in arranging the 201 files.

Seminars Attended:

August 29, 2015 The Simplified Bookkeeping & Accounting for

Non-Accountants

October 14-18, 2013 Basic Course for Newly Designated Pollution

Control Officer (PCO)

October 10-11, 2013 2nd PCO Summit: Environmental Policy Dialogues

October 2007 Personality Development

October 2007 Franchise

October 2007 Handling Competition

October 2007 Entrepreneurship

September 2007 Current Issues on Business: Born to be a Leader

July 2007 Marketing and Sales Management

July 2007 Customer Service Leads to Customer Satisfaction

September 2006 The Making of an Entrepreneur and Entrepreneurship and Marketing Research Models

August 2006 Strategic Marketing Conference – Theme:

MARKETING ROCKS

February 2006 Financial Literacy: A Global Tool for Young Entrepreneurs

July 2005 Strategic Marketing Conference (STRATMARK) –

Theme: Marketing Convergence at Work

Personal Background:

Birthday : January 4, 1988

Age : 27 years old

Civil Status : Single

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