Connie Staley
Faribault MN 55021
**********@*****.***
OBJECTIVE
Customer Service Specialist
AREAS OF EXPERTISE
Customer Service
Customer service Specialist in bound and out bound sales
Handled inbound calls, Made appropriate recommendations to customers that would satisfy their needs.
Well maintain a high degree of customer satisfaction and retention. Highly experienced in working with difficult customers to solve problems and give great customer service.
Customer Service Specialist
Made appropriate emendations to customers that met their needs, while maintain a high degree of customer satisfaction and retention.
Responsible for learning new services and products every quarter as well ensuring knowledge
On existing services and products is up to date.
Highly experienced in working with difficult customers to solve problems and satisfy their needs.
Computer Skills
Proficient in Microsoft 2010 word Excel Power Point Access Outlook and advanced internet searches.
EMPLOYMENT HISTORY
Customer service specialist Stream Global (EAGAN MN) 02/2013 10/2014
Cashier Customer service Lowes Home improvement (Owatonna MN) 04/2014 07/2014
Assembly
Genova Plastic Fabrications Fairbault MN ( 5/2015 7/20015
Assembly
Thomas Reuters Printing Company 8/2015 09/20015
GED Northfield High School
College Southcentral college
Still working on Major of Business Management
NOTE AND ACTIVITES
To obtain a position that can help me develop good working skills and obtain and long term position in your company.