CHERYL ROSE

* ********* *****

Manalapan, NJ ****6

908-***-****

*/****-*/**** ********** Pet Sitting

Office Manager/Dog Walker

Coordination of pet sitters schedules and time lines via Excel

Client communications and support, including updating customer information in Blue wave (our on-line customer information tracking system)

Pet caretaker – Includes walks, feeding and medications (including shots)

10/95 – 8/99 NEUBERGER BERMAN MANAGEMENT

SUPERVISOR/DEALER SERVICE DEPARTMENT

Supervise a team of four Dealer Service Representatives.

Coordinate the setup of new broker dealers on our system to trade via Fund/SERV. This includes coordinating with legal to complete contracts and resolution of all operational questions and issues.

Provide customer service and operational support to Broker/dealers, Trust Companies and Banks who trade our funds using the NSCC Fund/SERV platform. This includes telephone trades and processing of transfers.

Review daily NSCC reports on all trade activity and prepare a summary report for senior management and the partners.

As subject matter expert, assist Broker/Dealers & operational staff in resolving problems with accounts due to processing errors and trade rejects.

3/92 – 10/95 PHOTONICA

TRAFFIC CORDINATOR

Complete vendor management, which included vendor selection, price negotiation and invoice approval.

Responsible for design and implementation of the Traffic Department processes.

Managed phone system upgrade.

Managed large distribution of marketing materials.

Provided customer service for all our European agents.

Heavy client contact including sales and research.

Computer Skills: Proficient in Microsoft Office Suite (Excel, Word, Powerpoint)

Education: 38 credits toward Associates Degree in Business Administration from Kingsboro College

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