Business Analyst

VIKAS BOTHRA Contact: +91-956******* Email: ******.*****.****@*****.***

Meticulous Business Analysis Champion with a performance driven experience of working on numerous engagements geared towards improving performance of companies through :

Deep understanding in managing business operations and strategic functions with expertise in Business Analysis, Project Management, Research & Analysis, Solution Delivery Management, Team management, End to-End Project Planning

BUSINESS ANALYST

SUMMARY OF SKILLS

Over 6 years of expertise in: Research & Analysis Design Excel Macros Development Business Development Project Management End-to-End Project Planning Solution Delivery Management Training & Development Resource Management Defining KPIS Top Level Reporting

Brief Profile Overview: Experienced at preparing top level management presentations and providing intelligent reports on various KPIs based on data from forecast, financial statistics, competitor’s analysis, sales & cost analysis reports and other performance data to measure business profitability. Exposure of managing virtual team.

BA Expertise: Skillful in understanding business processes, to-be processes, functional design documents and configuration based on user requirements. Adept knowledge in developing detailed project plans and scoreboards to monitor progress and flag issues, train the new team and develop detailed procedures, flowcharts as well as measurement frameworks to smoothen the process

Proven Leadership Attributes: Exceptionally well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both corporate and personal goals; a forward thinking person who is team oriented and a reliable partner to top management. Capable to lead, guide and motive teams and achieve overwhelming results

--- SIGNIFICANT HIGHLIGHTS ---

Automation of Routine task: Action Taken: Simplified and automated routine task with the use of macros and excel formula Result Achieved: Saved time and increased the data accuracy

Online Dashboard: Action Taken: Prepared a live online dashboard Result Achieved: Measured various KPIs on live data; helped different stake holders to monitor their domain effectively and efficiently. This also saved a lot of time in preparing report which involved data crunching activities and move focus pure on analytics and analysis

Setting up of Business Analysis Reporting Hub: Action Taken: Created a common hub to cater to all reporting requirement across Nokia NET and engaging regional SPOCs by providing deeper insight into their respective region. Result Achieved: Optimized cost and increased productivity

Team Management: Action Taken: Managed a virtual team of 5 Result Achieved: Drove various initiatives across the organization for driving efficiency. Developed strong relationships with regional teams around the globe

CAREER REVIEW

Business Analyst Nokia Networks, Noida, India Since Oct 2009

Value Proposition: Efficiently performing statistical and analytical research of large data sets for decision-making and planning purposes. Prepared and presented reports to assist in strategic decision making designed and prepared high-level presentation material for top level management

Key Deliverables:

Business Operation Support: Supporting Head of Business Operation and Global management for business related matters including regional requirements, financial target setting, sales forecast & Pipeline, process excellence, project management, decision support and key change programs.

Project Management: Managing portfolio of projects with accountability of planning, defining scope, budgeting, setting timelines, analyzing requirements, identifying dependencies, evaluating risks & acquiring release approvals. Providing support to both technical & business personnel on the use

Project Deliverables Management: Tracking projects, finalizing policies & procedures, acquiring approval from the customer, ensuring meeting of deadlines while keeping management and key stakeholders informed on project progress, status and/or concerns.

IT & Network Solution Delivery: Interfacing with clients for business gathering, conducting system analysis and finalizing technical / functional specifications; implementing & managing process methodologies, procedures, guidelines, and templates. Showing high level of participation in delivery engagement activities, ensuring delivery of highest quality work and large scale projects on time & within budget.

User Updates: Following up of system development and driving updates to end user. Communicating and collaborating with external and internal customers to analyze information needs and functional requirements

Report Extraction: Extracting reports from SAP tool, analyzing the data and identifying the improvement points

Cost Management: Supporting the BLs to increase speed and reduce overall costs during the product and solution creation and maximizing Nokia NET business performance and competitiveness

Report Preparation: Preparing Business plans, KPIs, Scorecard, tender forecast, financial statistics, competitor’s analysis, sales & cost analysis reports and other performance data to measure business profitability to the contribution margin level & areas needing cost reduction.

Review Meetings: Conducting meetings covering requirements, performance, service improvements & quality processes

Service Delivery Management: Monitoring, controlling and supporting service delivery, ensuring systems, methodologies and procedures are followed.

Need Evaluation: Evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs.

Requirement Analysis: Communicating and collaborating with external and internal customers to analyze information needs and functional requirements

Specification Development: Evaluating factors that are crucial to the success of an organization. Measuring and business-driven key performance indicators (KPI’s). Gathering actionable insights with business-driven KPIs

Head Count Planning: Monitoring organization’s health through metrics and alerts, including trending reports. Planning for the short or long term by making it easy to create dynamic and flexible headcount plans to meet organizational goals. Identifying capacity or capability gaps and quickly taking action to align workforce with business goals

Training & Team Management: Handling virtual team of 5 members; driving various initiatives across the organization for driving efficiency. Developed strong relationships with regional teams around the globe; identifying and implementing plans for building team effectiveness by promoting a spirit of cooperation between team members. Managing the offshore data Analyst team to support Global Sales pipeline & forecast reporting. Monitoring and training project members to enable them to perform effectively

Team Coordination: Serving as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Acting as liaison between the business units, technology teams and support teams. Collaborating with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Key Organizational Achievements:

Received award and appreciation from cluster head and EB for providing business critical analysis

Helped regional counterparts to keep track on won deals & Sales funnel

Trained internal employees on internal Database tool & other advance techniques of Data handling, thereby enhanced the competence of the employees and saving the cost of external trainer

Received appreciation for design, quality and timely submission of reports

Acknowledged for innovative, yet professional style of analysis

Successfully handled virtual team to cater to the reporting requirements

EDUCATION & CREDENTIALS

2015 MBA in Finance from SMU

2009 Software Engineering from GNIIT, NIIT

2008 Graduation from Delhi University

Certification: ITIL Foundation Certified-2012, MCTS in SQL Server 2005

Date of Birth: 21st October 1987 Address: House No.838, Sector – 7C, Faridabad – 121006, Haryana

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