Customer Service Manager

Thuy Thai

**** ***** ***** **

Tampa, FL *****

Mobile: 813-***-****

Email: **********@*****.***

To obtain a challenging position in which my experience and skills are utilized, with the opportunity for professional growth base on performance. I have worked as the restaurant manager at Cobb Cinebistro in Wesley Chapel. I have worked in areas such as operations, human resources, marketing, food and beverage. I have worked in the hospitality industry for over a decade. I have also owned a business for over three years. I’m open to new directions in career opportunities. I stand out due to my diverse skills and a drive to succeed in any endeavor.

5/2013- 6/2015: Restaurant Manager of Cobb Grove Cinebistro

Overall Operations: Food Quality & Presentation, Recipes, FOH & BOH Operations, Guest Service, Projection, Money Handling, Order of Inventory, Hiring, Training, Scheduling, Payroll, Office Duties

1/2005- 5/2013: Operations Manager of Muvico Palm Harbor Theater

Overall Operations: Customer Service, Money Handling, Order of Inventory, Hiring, Training, Scheduling, Payroll, Office Duties

1/2004-9/2004: Waitress/Bartender of Seminole Casino

Duties: Customer Service, Money Handling, Drink Prep, Cleaning

3/1998-9/2001: Owner/Manager of Thuy’s Nails

Duties: Hiring, Scheduling, Training, Ordering of Inventory, Customer Service, Money Handling, Accounting

Completed: 6/1993 Chamberlain High School

Some HCC Courses

Certification: Food Safety Manager, Avanti Beauty School

Experience: ADP Enterprise, Radiant Systems, Work Brain Systems, Ticket Soft Systems, Alpha Staff Systems, MICROS, When 2 Work

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