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Customer Service Assistant

Location:
Flint, MI
Posted:
October 02, 2015

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Resume:

Latoya M. Christian

( 810-***-**** * acrxtw@r.postjobfree.com - 2119 Monteith St. Flint, MI 48504

Administrator in Training Program

Motivated and results driven professional recognized for professionalism, commitment to excellence, and demonstrated ability to communicate and work with senior management and associates. Have excellent interpersonal skills, able to collaborate effectively with co-workers at all levels. Self-motivated and can work independently or in a team. Broad based qualifications include:

Have a vast knowledge of nursing home facilities and an amazing ability to manage.

Outstanding ability to ensure organizational and communication skills.

AREAS OF EXPERTISE

Excellent Strategist - Provide solutions that boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet goals.

Exceptional organizational skills - Consistently recognized by colleagues for exceptional talents in needs analysis and problem resolution in fast-paced environments.

Strong sense of responsibility - Solid professional standards; excellent track record of dependability. Maintain focus on achieving results while implementing solutions to meet a diversity of needs.

Administration and Management - Knowledgeable of leadership and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources.

Customer Service - Consistently demonstrate responsiveness, strong customer focus, and ability to build good customer relationships.

Computer Skills – Knowledgeable of computer programs to include Microsoft Word, Excel and PowerPoint.

PROFESSIONAL EXPERIENCE

Certified Nursing Assistant:

Kith Haven Nursing Home Flint, MI December 2009-Present

Serve as Restorative Aide, providing patients with light range of motion, ambulation, and patient care.

Assist nurses or physicians in the operation of medical equipment or provision of patient care.

Communicate with patients to ascertain feelings or need for assistance or social and emotional support.

Certified Nursing Assistant:

Flushing Genesee Valley Foster Care Flushing, MI August 2009-December 2009

Accounted for taking blood sugars levels of patient, giving insulin, passing medications, preparing meals, and keeping the house clean.

Provided patient care.

EDUCATION

Bachelors of Science, Healthcare Administration –Long Term Care:

University of Phoenix Flint, MI 2014

High School Diploma:

Flint Central High School Flint, MI 2003

Certified Nursing Assistant State of Michigan, MI 2008



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