Customer Service High School

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

BOGDAM VISKOVICH

*** **** *** * ***. A, Naples, FL 34108

Home: 239-***-**** *******@*****.***

A season professional with a strong background in management and customer service extensive experience. Excellent abilities to develop new ideas, as well as having great teamwork skills. English Language and Spanish

Scanning documents

Customer and Personal Service

Teamwork skills

A strong background in management

Customer service experience in handling

multi roles

Sales Consultant/ Cashier 04/2007 to Present

Office Depot - Naples, FL

Upholding all Office Depot policies.

Excellent communication and organization skills.

Operating of all equipment within the store, copiers, cash register, fax machines. Confer with customer by telephone or in person to provide information about products or services, take or enter online orders.

Refer unresolved customer grievances to designated all departments. Recommend improvements in products, packaging, shipping services, and scanning documents. Assistant Manager 04/1991 to 02/2007

Regal Entertainment Group - Naples, FL

Upholding and administering all R.E.G policies

Training, developing, coaching, and supervising of floor staff. Performing all staff positions.

Operating of all projection equipment within the Theatre, both hardware and software. Excellent communication and organization skills.

EDUCATION

LANGUAGES

AWARDS

MEMBER OF THE HUMANE SOCIETY, ASPCA,

Lorenzo Walker Institute of Technology Aug 2000

Naples, FL

Certificate was given for the computer courses: Courses taken in computer science Edison State College Sep 1999

Naples, FL

Received a certificate for two years.: Composition 1, Language Skills 1-2 Lely High School Jun 1991

Naples, FL

High School Diploma: Science, Spanish, Math, and History English, Spanish

Honor Roll: Four years in high school

Was employee of the month twice.

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