Customer Service Sales

CURRICULUM VITAE Of

GARY LOUIE BUNDALIAN TAGLE

** *.**** *. ******** St. Purok 2 Brgy. Napindan, Taguig City Mobile Contact No.: 091*-*******

E-Mail: ***************@*****.***

Objective: To provide systems support, sales and customer satisfaction to the ultimate consumer.

Employment Record:

MARKETING MANAGER (SALES & OPERATIONS)

NETLINE GRAPHICS PRINTING CORPORATION

Inclusive Dates: September, 2013 – Present (FullTime) Job Description:

Direct and coordinate company sales and marketing functions. Develop and coordinate sales selling cycle and methodology.

Direct and oversee the company marketing function to identify and develop new customers for products and services.

Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new product development.

Analyze and evaluate the effectiveness of sales, methods, costs and results.

Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets.

Directly manage major and critical developing client accounts, and coordinate the management of all other accounts.

Participate in the development of new project proposals.

Establish and implement short- and long-range goals, objectives, policies, and operating procedures.

Supervise the planning and development of company marketing and communication materials.

Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs.

Promote positive relations with partners, vendors, and distributors.

Recommend and administer policies and procedures to enhance operations.

Establish and implement short- and long-range departmental goals, objectives, polices, and operating procedures. SALES MARKETING SPECIALIST (FREELANCE)

COPIE CORNER PRINTING INC.

Inclusive Dates: September, 2012 – September, 2013 (Project Basis) Job Description:

Provide and generate sales in the printing industry whether it’s Digital or Offset printing.

Sales coordination between the production and sales department.

Make some pre-press works such as typesetting and image manipulation using Adobe Photoshop and Adobe Illustrator.

Customer service.

SALES ACCOUNT EXECUTIVE (FULL- TIME/FREELANCE)

ARMVET PRINTING COMPANY INC.

Inclusive Dates: December, 2003 – July, 2012

Job Description:

Generates sales based on monthly target in different corporate accounts.

Sales coordination between the production and sales department.

Make some pre-press works such as typesetting and image manipulation using Adobe Photoshop and Adobe Illustrator.

Customer service.

Monthly sales quota basis as per corporate account generated in commercial printing. TECHNICAL SUPPORT ENGINEER/ APPLE MAC & PC SALES TECHNICIAN LMK COMMERCIAL INC. / APPLE SOLUTIONS EXPERTS (APPLE CERTIFIED RESELLER) Inclusive Dates: July, 2002 – September, 2003

Job Description:

Responsible for providing IT operational for MAC & PC, and technical support to end – users and to client.

Setting up MAC & PC and installation of Microsoft Operating Systems such as Windows and MAC OS.

Installation of application software both MAC &PC, and demonstrates to clients.

Maintenance and trouble shooting of Microcomputer systems hardware both on MAC & PC.

Responsible for the installation of microcomputer systems hardware peripherals.

PC and peripherals upgrading

After sales technical assistance to clients and product information.

Telemarketing and sales endorsements.

Customer service/ Handling Customer complaints.

SALES COORDINATOR/SELLING CLERK

SUPER VALUE INC.

Inclusive Dates: MARCH, 2000 – August, 2000

Job Description:

Responsible for monitoring stocks base on the database.

Gives advice and reports of sales for the particular weeks and months.

Retail product display and promotions.

Warehousing

Monitoring of fast and slow moving products, use to report to the branch manager.

Coordinates activities and sales demo to the sales supervisor. Seminars Attended:

Customer Service Functions & Duties

Guthrie & Jensen Inc.

July, 2004 – Manila Peninsula Hotel, Makati City

Handling Costumer Complaints

Guthrie & Jensen Inc.

September, 2004 – Manila Peninsula Hotel, Makati City Basic Engineering Management

The Principles of Total Quality Management (TQM) and ISO Standards. November, 1997 – Hotel Supreme, Baguio City

Trainings:

Microcomputer Hardware Servicing

Meralco Foundation Institute, Meralco Center, Ortigas Ave., Pasig City July 30, 2001 – August 13, 2001

Microcomputer Hardware Fundamentals

Meralco Foundation Institute, Meralco Center, Ortigas Ave., Pasig City July 9, 2001 – July 23, 2001

Educational Attainment:

College Bachelor of Science in Computer Engineering 1992-1998 AMA Computer College – Makati Campus

High School Andres Bonifacio High School, Arellano University, Pasig City 1987-1991 Elementary Caniogan Elementary School – Pasig City 1982-1987 Qualifications & Other Informations:

Knowledgeable in basic hardware and software troubleshooting.

Familiar with the different Operating Systems (Windows, Macintosh, & Linux).

Excellent reading comprehension skills, problem solving and data analysis skills.

Has the ability to absorb and utilize complex information.

Has initiative, an eye for detail and excellent customer service skills.

Basic knowledge of web technology and the Internet.

Fluent in English and excellent business writing and communication skills.

Willing to work on Night Shifts.

Personal Background:

Nick Name : Louie

Height : 5’10”

Weight : 135 lbs.

Sex : Male

Civil Status : Single

Religion : Christian

SSS No. : 3-35614888-8

Character References: (Available upon requests.)

I hereby certify that the above informations are true and correct to the best of my knowledge and belief.

Applicant’s Signature

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