Customer Service Sales
Resume:
Donnie Greeley
**** *** ******* *****, *******, Georgia 30350
******.***********@*****.***
CUSTOMER SERVICE PROFESSIONAL
Profile
More than 9 years’ successful experience in sales and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning.
Ability to train, motivates, and supervises sales employees.
A team player, acknowledged as “Total Quality Sales Professional.”
Synopsis of Achievements
Served as an integral member of team that delivered single-year sales increases of 18% benchmarking year-end revenues 1.25M in 2005.
Nominated by manager for “Rep of the Year” award 2005
Promoted to District Supervisor for outstanding sales achievement in 2009.
Employment
The DOERS INC,. – Washington
2004-2008
Customer Service Representative
Work with 28 sales professionals covering 9 states, responsible for more than 1000 individual and corporate accounts.
Support sales reps in working new territories
Quickly and effectively solve customer challenges.
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
2020 Companies – Dallas, Texas
2008-2010/2012-2014
Client Support
Worked with office trainer in working territories. Work entailed heavy cold-canvassing, working with diverse cultures, and following up on referrals.
Instrumental in igniting revenues from $185K in 2008 to $200K in 2009.
Consistently exceeded 100 cold and follow-up calls weekly, earning recognition as one of the top 5 reps (out of over 100) based on call volume.
JOB NEWS/Atlanta
Telecommunication sales professional
Worked with over 100 companies in Atlanta and throughout the country.
Chanel qualified job applicants to employers thru print media, web, and job fairs.
Education
University of North Carolina at Pembroke, Pembroke North Carolina
2002
Bachelors of Science Degree in Recreation Management & Administration
References Furnished Upon Request
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