Automotive Technician

MARVIN VALLADARES

***** ***** ****. #*** ● Jacksonville, Fl. 32246 ● 770-***-**** ● *********@*****.***

Qualification Summary

A dynamic, goal-oriented

Highly organized with the ability to manage multiple projects and meet deadlines

A strong work ethic combined with a commitment to excellence in all projects undertaken

A team player working effectively with others to accomplish objectives

Fluent in Spanish

Professional Experience

Honda Certified Automotive Technician/Service Advisor

Specialize in diagnosis and repair mechanical and electrical components on vehicles

Maintained comprehensive knowledge of repairs services and protocols.

Explained repairs and maintenance actions to customers in detail.

Consulted with customers regarding vehicle problems and diagnosed issues.

Wrote up repair orders and offered additional services.

Detailed findings of mechanic vehicle assessments and recommended solutions.

Estimated waiting time and arranged loaner cars for extended repairs.

Computer and Maintenance

Serve as primary contact for training and technical outreach institute-wide, optimizing use of existing equipment and software. Troubleshoot all Microsoft OS and Office problems, connectivity to the network, email, printer, phone, phone wiring, and network wiring. Designated go-to person for design group hardware, software, and all other in-house Mac equipment. Handle all helpdesk requests, enabling the engineers to focus on the network.

Use Active Directory to add users to the domain and grant or deny rights to users with Exchange accounts

Manage database of computer inventory using Microsoft Excel.

Employment History

01/12 – 09/15 Curry Honda Chamblee, GA

08/11 – 01/12 Andalucia Nuts Marietta, GA

11/10 – 07/11 Romanoof Carpet Instalers Atlanta, GA

01/08 – 05/10 Computer Repair Service (self) Jacksonville, FL

12/05 – 05/07 Mader Builders Inc. Jacksonville, FL

06/01 – 07/04 Customer Service/ Assistant Manager Publix Supermarkets, Miami, FL

07/98 – 08/99 Computers Tech. ABC Systems, San Diego, CA

Education

H.S. Diploma – San Francisco Institute

Computer Science

Tegucigalpa Honduras 1997.

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