Supply Chain International Logistics

Sean Khor

**** *.********, ****#****

Arlington Heights, IL 60005

630-***-****/ acrx6x@r.postjobfree.com

SUMMARY

•Leader in transportation/supply chain business strategies, thought leadership, and competitive/market analytics

•Focus on: air/ocean import and domestic freight operations; strategic insights, analysis and research; product and market strategy; industry and competitive trends; marketplace dynamics; customer insights; identification/analysis of opportunities and risks

•Extensive knowledge of third party logistic providers, negotiating contracts, transportation industry, Department of Transportation (DOT) hazmat regulations, and leading continual process and supply-chain improvements

•Significant experience advising executives and clients through oral and written presentations

•Particularly successful at mentoring and developing staff, teaching and communicating subject matter

•Fortune 20 experience, MS in Business Information & Technology

PROFESSIONAL EXPERIENCE

CVS Health, Northbrook, IL 2012 – Present

Senior Consultant, Logistics

Responsible for all cost, service, audit and finance process improvement areas relating to Caremark’s national pharmaceutical delivery service, with $140M in annual spend. Actively advise executive leadership on growth and efficiency strategies in the key areas of: small package, supply chain and transportation. Other key areas of responsibility include, identifying and communicating both internal and external opportunities and risks, environmental trends, emerging issues and marketplace dynamics through presentations, conference calls, and analytical reports

•Implemented new USPS shipping program, resulting in improved service levels, product visibility and improved cost and quality metrics

•Developed a weather disaster recovery plan in order to proactively reroute packages through IT system modifications

•Improved damaged package rate through development of better processes

•Developed shipping standard operating procedures for Pharmacy Benefit Management (PBM) Mail-Order Pharmacies and Specialty Mail-Order Pharmacies, that resulted in process and service improvements

•Launched Package Intercept Program to rescue distressed packages in transit, saving $13M yearly

•Manage PBM and Specialty Pharmacies carriers’ relations (UPS, Mail Innovation, FedEx, USPS and couriers)

•Manage carriers’ freight billings and audit the payment execution process

•Providing subject matter expertise, content and contracting ideas to field staff

Essendant Supply Chain Company, Deerfield, IL 2007 – 2012

Senior Transportation Analyst

Leading global team for small package carrier accounts worth $60M in annual spend, while influencing go-to-market strategy, account planning and strategic decision-making

•Developed and implemented an enterprise small package carrier performance management system that including key metrics and scorecard to reduce overall operational spend by $5M+ for our small package accounts

•Leaded third party auditing logistics RFP process which resulted in savings of $500K in audit fees per year

•Managed third party auditing logistics providers including performance while negotiating problem resolution to reach best results for United’s interests

•Performed strategic, financial, and competitive analyses of transportation carriers to facilitate winning of new business and increase penetration of existing relationships

•Managed corporate hazmat policies that ensure Department of Transportation regulatory compliance by training field staff and through internal auditing methods

•Used insight and expertise to enhance knowledge image/ market presence of firm, differentiate service offerings from competitors, and shape supply-chain strategies

•Developed standard operating procedures for a new freight return process, lead and facilitated the roll-out of new process to the cross functional teams, and tracked the actual savings for the new developed process

DHL Global Logistics, Chicago, IL 2005-2007

Import Inside Sales

Promoted global product and service portfolio, managed and maintained the implementation of import/export compliance programs

•Received Award for Excellence for sales and implementing “strategic quote” sales framework.

•Conducted business needs analysis, evaluated profitability, product mix, and growth opportunities

•Designed and prepared financial sales targets, strategic analyses, and liaise with all internal and external partners for daily operational activities

•Identified foreign goods for domestic resale, oversaw shipping logistics and ensure clearance with customs

Star Airfreight (Chicago) Co. Ltd, Chicago, IL 2000 – 2005

Operations Business Analyst

Responsible for managing the holistic shipping process, including tracking shipments, communicating with clients about package progress, and coordinating shipping requirements with customs agents for clearance on overseas deliveries

•Managed the inbound interchange of global shipments to U.S., growing sales with account base of global retailers and manufactures

•Developed and managed our global import/export budget to ensure financial targets were met and profitability was achieved

•Analyzed client spend and developed business case and recommendations for their needs, while supporting overall order fulfillment

EDUCATION

DePaul University, Chicago, IL 2007

Kellstadt Graduate School of Business and School of Communications, Telecommunications and Information Sciences

Master of Business / Masters of Science in Business, Information & Technology

Northwood University, Midland, MI 2000

Bachelors of Business Administration

Emphasis – International Business and Management

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