Dorina Pisarencu Assad
Doha –Qatar Phone: +*** -66157668 Email: acrx5p@r.postjobfree.com
Portfolio
An assertive, self-starter who loves to sell, thrives in a fast paced environment, and understands the automotive retail industry inside out. Dorina has extensive product knowledge of the latest vehicle models, and is more than able to roll up her sleeves and drive performance forward. As someone who has learnt about the automotive business from the ground up, she knows exactly how to play a significant role in managing a showroom and territory. Right now she has a strong desire to work in an environment that offers uncapped earning potential. Her aim is to join an automotive retailer who is looking for an experienced outside sales manager to join their winning team.
Skills
Quality control Customer focused
Strategic Planning Marketing activities
Creative Team Leadership Sales Collateral & Support
Health and Safety Communication awareness
Career Progression
Sales support officer March 2014 – February 2015
NBKS Mercedes-Benz
Responsibilities:
•TRAKA Administrator (security key system)
•Handling all new vehicles deal files
•Receive and distribute all online test drives requests
•Make daily report regarding the walk-in test drives
•Responsible for all company DEMO vehicles
•Issue new vehicle insurance (both English and Arabic)
•Coordinate and operate under NBK Insurance office policies
•Provide daily & monthly report and any documents required from accounts and Insurance office
•Assist the team in any required situation and applying all my knowledge during my stay with Mercedes-Benz
•Dorina Pisarencu Assad Phone: + 974 -66157668
Customer support assistant April 2013 – March 2014 NBKS Mercedes-Benz
Responsibilities:
•Hand over sold vehicle to customers.
•Filing all online test drives, courtesy cars, staff test drives
•Exhibits high level of commitment to customer satisfaction.
•Attends product and sales training courses as requested by show room manager.
•Writes complete delivery notes and processes paperwork in accordance with established NBK policies.
•Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
•Maintains professional appearance
•Fulfill all the paper work related to the job
Centre host February 2012 – March 2013
NBKS Mercedes-Benz
Responsibilities:
•Responsible for providing courteous and warm welcome at the entrance to all guests
•Provide assistance on the needs, wants and inquiries of all guests
•Demonstrate a high level of customer service at all times
•Provide the necessary information over the phone or connect them with the related department
•Receive and distribute the mails
•Provide daily reports as per the management request
•Scans and forwards the received fax messages to concerned Employees/ Departments
Transport/Admin Manager August – December 2009 CARITA TRANS
Responsibilities:
•Drafting official documents and finalizing them prior to submission
•Responsible for all contracts and completed jobs with all our clients
•Responding to and following up on sales inquiries by web site, telephone, mail, fax
•Responsible for all my co-workers activity during their work day and guiding them through the tasks
•Dorina Pisarencu Assad Phone: + 974 -66157668
Interviews-Social media Coordinator April 2007- September2008
CBS-AXA”-Market research Company
Responsibilities:
•To be present at all the meetings that the company is organizing
•To pick up all broadcast information and be sure that there is everything clear
•Collecting quantitative and quality information from a large area of people following some strict steps
•Reporting your activity and the way you collect all the information
KEY SKILLS AND COMPETENCIES
•A talented and accomplished Administrative professional with more than 6 years of experience
•Able to oversee all aspects of office operations
•Hard working, detail oriented, able to multi-task
•Adaptability in unexpected situations
•Adept at coordinating projects and events
•Outstanding verbal and written communication skills Proficient in MS Word, Excel, Power Point
ACADEMIC QUALIFICATIONS
Diploma - Business and Administration June 2009
Academy of Transport, Computer Science and Communications
Languages: English, Romanian, Arabic, French, Russian& Spanish written and spoken.
Computer Skills: Advanced user of Microsoft, social media &Power Point
INTRESTS
Traveling, Dancing, languages, Swimming, Fitness
Visa Status: Husband sponsorship.
Driving license: Qatari Valid.
Date of Birth: 27.03.1988
Nationality: Moldovan