Information Technology Management

PROFILE

Insightful, results-driven IT professional with advanced skills in management, team leadership and long-term project coordination.

PROFESSIONAL QUALIFICATIONS

Database Architecture

Design and build databases for performance, scale, and reliability

Test and utilize databases, correct errors, and/or redesign as needed

Clean and maintain databases by removing and deleting old data

Backup system data

Evaluate new data sources for adherence to quality standards

Ensure system optimization

Customer Support

Advise clients on database architectures, patterns, and strategies

Translate technical concepts and procedures into understandable language that highlights the business benefit

Field client questions, concerns, or complaints, and address and resolve them in a timely and professional manner

Management and Training

Lead and direct the work of others

Train employees in job procedures and techniques

Monitor individual work performance, and retrain as needed

Assure that working conditions meet federal, state, local, and in-house standards and practices

TECHNICAL PROFICIENCES

Platforms:

Windows 9x/NT/2000/XP/Vista/7/8/10

Languages:

Java, SQL, PHP, HTML, C#

Tools:

MySQL, Visual Studio, Wampserver, FlexSim, MS Access 2013, MS Project2010, MS Visio 2013, Wireshark,

VMHorizonClient, NetBeans IDE 8.0, MS Office Suite, Microsoft SQL Server

PROFESSIONAL EXPERIENCE

Veolia Water North America

2003 – 2010

Laboratory Director

EDUCATION

Southern New Hampshire University

Graduated 2015

MS-Computer Information Technology with concentration in Database Design

Cumulative GPA: 3.7

Presidential Honor Member of the National Society of Leadership and Success

California State University, East Bay

Graduated 2002

BS-Biological Sciences

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