TO WHOM IT MAY CONCERN
My several years of appreciable and professional experience in the corporate world, along with my skills, abilities and qualifications, have certainly equipped me with a plethora of resources necessary to effectively and efficiently carry out a wide range of primary duties and responsibilities Additionally, I possess demonstrated qualities such as energetic leadership using a can-do attitude, adaptability, strong and honest work ethics, and protocol including professionalism and integrity. Importantly too is the fact that I respond positively to changes, new priorities and even ambiguous situations, and I am a fast learner, willing and eager to embrace new challenges, especially in an environment where solutions and problem-solving are necessary.
I have a proven track record in several competencies, especially in communication (verbal and written), the ability to take full ownership of my job and to exercise tact and diplomacy, and utilize sound judgement. I pride myself on my reputation to follow through and to deliver timely and quality results. Also, I have always been able to establish and maintain excellent inter-personal relationships with my colleagues and stakeholders at all levels especially due to my high emotional intelligence, and am comfortable working independently with minimal oversight to meet company goals as well as collaboratively within a team or cross-team.
My other outstanding assets include strong time management, organizational, analytical, leadership, and proofreading skills, and the ability to manage multiple demands simultaneously by prioritizing effectively. I am dedicated and enthusiastic about goal achievement and have a passion and continuous strive for excellence in achieving high standards. I have a very proactive mindset in identifying and solving problems before they happen, making my job more rewarding and making more efficient use of my time.
Attached is a copy of my Resume, which highlights my comprehensive skill set. I, therefore, strongly believe that I would be a suitable employee and that I would add significant value to your organization. I can assure you that you would not regret hiring me and that you would get a fast return on your investment.
It would be my pleasure to interview with you and I look forward to hearing from you soon. Also, thank you in advance of your time and consideration in reviewing this application. Sincerely,
Sophia L Harris
Attachment
647-***-**** Sophia L Harris
2
SOPHIA L HARRIS
Markham, Ontario, Mobile: 647-***-****; Email:acrx3v@r.postjobfree.com Objective
My foremost desire is to partner with an organisation such as yours that is committed to excellence and one where I can add value and contribute to the organisation’s success. Core Competencies
*Multiple Calendar Management *Assertive and Effective Communication *Strong Interpersonal Skill
*Seamless Multi-tasking *Meticulous Attention to Details * Logistics Mastery
*High Emotional Intelligence *Complex Travel Management *Project Management
*Recruitment *Meeting/Event Planning & Organisation *Office/Staff Management
*Database & File Management *Accurate Proofreading/Editing skills *Conflict Resolution
*Ability to remain calm in intense *Sensitive to Confidentiality *Adept at Prioritisation situations *Microsoft Word, Excel, Power Point *Advanced Minute-taking
*Superior Client Relationship Outlook v. 2007/2010, Lotus Notes *Strategic problem-solver Professional Experience
Executive Assistant to the CEO July 2015 – August 2015 Canadian Mental Health Association (Contract)
Provided administrative support to the CEO
Prepared and circulated meeting documents – Agenda and Minutes – for Executive, Governance and other Committee meetings
Extensive calendar and complex travel management
Arranged teleconference calls
Assisted with logistical arrangements for upcoming Board meeting and AGM
Prepared Expense Reports
Associate/Senior Administrative Assistant April 2015– July 2015 College of Massage Therapists of Ontario (Contract)
Provided administrative support to the Professional Conduct Department
Proofread and certified copies of investigative evidence to be true and accurate
Managed the full process of archiving investigation files
Conducted research regarding title violation and responded in writing to complainants
Updated database of title violations
647-***-**** Sophia L Harris
3
Project Administrator/Senior Executive Assistant November 2014 – March 2015 Design Chief and Acting Design Chief – Infrastructure and (Contract) Development – York Region Rapid Transit Corporation
Independently managed both executives’ calendars and inbox
Scheduled all meetings, external and off-site, and resolved conflicts
Prepared monthly expense reports
Electronically uploaded meeting documents in advance of meetings
Arranged conference calls
Electronically filed documents in project folders and on shared drives
Booked meeting rooms, set up audiovisual equipment and arranged refreshments etc.
Arranged travel plans to include flight bookings, accommodation and transportation
Provided regular reception coverage
Executive Assistant to the President and October 2014 – November 2014 Chief Executive Officer, The Learning Partnership (Contract)
Provided general administrative support to the President
Arranged flight bookings and hotel accommodation
Recorded and circulated Minutes of Board of Directors meetings
Coordinated all logistics for Board and other meetings
Scheduled all appointments and closely managed the President’s calendar
Arranged conference calls
Prepared daily meeting folders with relevant materials
Liaised with the Leadership Team and served as point person
Electronically filed documents on shared drives
Responded to queries that needed the President’s attention and approval Executive Assistant to the President and August 2014 – October 2014 Chief Operating Officer, Canadian Association of (Contract) Insolvency and Restructuring Professionals
Provided general administrative support to the President and Management team
Arranged flight bookings and hotel accommodation
Scheduled and assisted in the logistical arrangements of Executive Retreat, Annual Conference, Board of Directors and Committee meetings 647-***-**** Sophia L Harris
4
Attended meetings, prepared and distributed Minutes and tracked action items
Prepared and monitored the President’s expense reports
Processed and distributed all incoming and external correspondence
Provided reception duties and welcomed visitors
Scheduled appointments and managed the President’s calendar
Ensured there was optimal level of stationery and kitchen supplies
Liaised with Property Management for required office needs Senior Administrative Assistant November 2013 - January 2014 Fujitec Canada, Inc. (Contract)
Provided general administrative support to the President and other executive team members
Arranged travel logistics (flight, hotel and transportation) for all corporate staff
Provided HR support such as creating new employee packages and vacation management
Liaised with insurance broker on various issues including certificates and bonds
Managed fleet of vehicles including maintaining vehicle/driver information, tracking accident reports and subsequent insurance claims, and communicating with vehicle leasing company
Managed all incoming and external correspondence
Prepared bank reconciliations, clients’ progress billing and fleet management reports
Acted as the first point of contact for callers and provided reception duties
Managed mobile phone service/upgrade requests and liaised with service provider Human Resources and Senior Administrative Assistant June 2010 – June 2013 ReBorn Trainsulting Limited
Provided administrative functions to the Chief Executive Officer and Executive team
Administered HR functions including the implementation of a comprehensive employee recruiting strategy and performance management system, and the conducting of employment verifications
Negotiated favourable terms and pricing agreements with suppliers and vendors saving at least
$50k annually
Managed all operational logistics for training delivery such as scheduling of course dates, site arranging of venues including site visits, travel and hotel bookings for trainers and ordering of course materials
Improved market competitiveness due to the interaction with clients and decision-makers and development of strategies to penetrate training/consultancy markets
Provided full administrative support including attendance management, tracking and monitoring company budget and petty cash, managing all accounts payables and receivables, reviewing expense reports and scheduling all client meetings
Compiled weekly sales reports and generated monthly reports for analysis
Increased market presence by managing and updating whenever necessary content information on company’s website and in marketing materials
Executive Assistant to the Chair May 1998 – June 2010 647-***-**** Sophia L Harris
5
The Gleaner Company Limited
Implemented a systematic follow-up system to ensure timely response
Improved time efficiency in the preparation and circulation of monthly reports to Board Directors
Increased communication flow by serving as point of contact for internal/external stakeholders
Reduced/resolved all meeting conflicts in Chairman’s calendar
Produced and circulated Minutes of meetings and developed monitoring system for deliverables
Made travel, hotel and transportation arrangements and prepared expense reports
Briefed the Chairman on all meetings and ensured relevant documents were submitted
Managed all meeting logistics including ordering meeting equipment and liaising with caterers
Coordinated arrangements for very large annual conferences comprising international participants
Improved retrieval time of correspondence by implementing an effective filing system
Improved the work flow of the office by playing a leadership role in planning, coordinating, organizing and monitoring the daily work program of the support team
Recruited, selected, trained and conducted performance review of support team
Assisted in improving the grammatical and factual accuracies in the company’s publications by becoming a member of the proofreading team which was a special request by the Editor-in-Chief Qualifications
MSc Human Resources Management
BSc (Hons) Administrative Management
Diploma Management Studies