Customer Service Medical

Jo Ann Cimaglia

*** ****** ******

Forked River, NJ 08731

H: 609-***-**** C: 973-***-****

**********@*****.***

EDUCATION

Ramapo State College of New Jersey

Bachelor of Science in Business Management and Psychology

WORK EXPERIENCE

Medical Insurance Specialist April 2011 – January 2015

297 Rte. 72 West

Manahawkin, NJ 08050

Medical Billing Manager

Followed up with insurances on claims for 65 Registered Nurse First Assistants; also coded EKG’s for 2 cardiologists.

Called insurance companies, physician offices and patients for additional or corrected information to have claims resolved, and was able to have these claims adjusted for payment.

Accurately posted insurance payments to our clients.

Successfully reprocessed and appealed denied claims for our clients.

Home Town Dairy May 2008 – September 2010

92 Atlantic City Blvd.

Bayville NJ 08721

Accounts Receivable/Accounts Payable Bookkeeper

Collected, counted, verified, recorded, prepared and deposited receivables.

Maintained all accounts payable processing.

Processed orders and scheduled them for delivery.

Inserra Supermarkets (Ramsey Shop-Rite location) February 1976 – August 2007

20 Ridge Road

Mahwah NJ 07430

Bookkeeper/Customer Service Associate

Operated bookkeeping at a store which averaged 1.2 million dollars per week.

Collected, counted, verified, recorded, prepared and deposited receivables for the store.

Processed payroll for approximately 235 store employees.

Recorded daily store reports using cash and sales computer applications, then provided reports to managers and top executives for daily business operations.

Worked closely with top executives, managers, and other employees to open new Inserra Supermarkets for increasingly more profitable and successful grand openings.

Ran courtesy counter and front end as needed for the best customer satisfaction.

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