Customer Service Sales
Resume:
John Canas
Delray Beach FL
*******@*****.***
SUMMARY OF QUALIFICATIONS
Friendly, punctual, enthusiastic with strong work ethic, interpersonal and teamwork skills.
Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated.
Exceptional leadership, organizational, oral/written communication, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.
Fluent in both English and Spanish; Excellent conversational.
EXPERIENCE
Guaros Nightclub, Fort Lauderdale, FL - Bartender/ Server 05/2011-02/2012)
Provided VIP customer service and sales.
Maximized sales revenue via effective sales techniques.
Maintained clean and professional appearance.
Work well in fast paced environments.
Invited VIP clients to events and parties.
Maintained databases of current and potential customers, as well as regular communication/follow up via phone and email.
Utilized online networking tools to promote events.
Took orders and forwarded to kitchen for preparations.
Served food and beverages.
Presented bill to patrons and accepted payment.
Responsible for maintaining full house inventory of product and items.
Trained new servers on how to create an excellent dining experience and liquor laws.
Handled customer complaints and always ensured customers left with a smile.
Made a constant effort to become familiar with regular customers and how to meet their needs.
Ensured patrons had everything they needed to ensure a pleasant dining experience.
Utilized knowledge of the food menu, wine & liquor menu, ingredients in
XL WORLDWIDE DIGITAL WAREHOUSE - Doral, FL - Logistics, Driver, Shipping 02/2012 - 09/2015
Knowledge of stock control process.
Experienced forklift driver.
Excellent organizational skills.
Able to work instinctively with good initiative and to tight deadlines
Successfully worked well with colleagues and transport managers/drivers
Able to Lift heavy objects.
Responsible for the accurate stock movement in/ out of warehouse
Ability to work with company policies and objectives.
Packaged/ Labeled stock before shipped out of warehouse.
Awareness of procedures regarding the storage of hazardous material.
Accurately recording information on company database to minimize stock.
EDUCATION
Miami Dade College (2012 - 2013)
Fluent in both English and Spanish
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