Customer Service Medical

BAINA L. EDWARDS, NRCCS

**** ******* ****** ************, ** 19142 267-***-**** **********@*****.***

OBJECTIVE

To obtain a position within the Healthcare Industry that will allow me to demonstrate my clinical and Medical Administrative Billing and Coding abilities

EDUCATION

Prism Career Institute, Upper Darby, PA 2013

Medical Billing and Coding

Related Courses and Skills

Medical Terminology A & B Anatomy & Physiology I Current Procedural Term Coding A EKG Health Care Coding & Methods Health Care Delivery Systems Health Insurance & Reimbursement International Classification of Diseases Medical Law and Ethics Medical Office Practices Patient Hygiene/Infectious Control/CPR/First Aid Phlebotomy Records Management Computer Applications (Word, Excel, Access, PowerPoint) Customer Service Interpersonal Communications Public Speaking

CERTIFICATIONS

• National Association For Health Professionals

• OSHA, CPR/BLS, First Aid

EXPERIENCE

William Penn School District, Colwyn, PA September 2009 – Present

Manager

• Instruct staff members in the preparation of cooking, garnishing and preparing entrees for customers

• Determine how food should be presented and create decorative food displays

• Determine production schedules and staff requirements necessary to ensure timely delivery of services

• Inspect supplies, equipment and work areas to ensure conformance to established standards

• Monitor sanitation practices to ensure that employees follow standards and regulations

Broad Street Wellness, Philadelphia, PA January 2013 – May 2013

Medical Billing Rep (Externship)

• Medical receptionist/collected copays

• Checked patients in/out

• Scheduled appointments, answered phones, filing, typing, faxing

• Prepared/sent information for billing

• Put patients on treatment beds/gave medical supplies

Rocky Run YMCA, Media, PA September 2008 – June 2009

Assistant Group Supervisor

• Implemented curriculum for classroom

• Attended Team Teaching meetings

• Supervised children and ensured safety and adherence to policies and procedures of the company guidelines

• Accurately maintained attendance of the children

• Ensured effective and timely communication with parents

• Advised director of any concerns regarding facilities needs and ensured compliance guidelines

• Made sure parents received daily/weekly written communication sheets to ensure parents were well informed

• Ensured the timely and effective use of all materials and other classroom resources

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