Customer Service Information Technology
Resume:
Daniel Travis
High Point, NC 27265
***************@*****.***
Career Objective: To begin a career as an Information Technology Specialist in the
Triad area.
Education: Bachelor of Science in Information Technology The University of North Carolina at Pembroke, Pembroke, NC
Graduation Date: December 2014
Related Experience: Website Design Intern August – December 2013
University of North Carolina at Pembroke
Designed a website for a local non-profit organization with team members
Assisted as a team leader
Developed a User Manual on how to use the website/Administration
Local IT Assistant January 2011 - Present
Assisted family and friends trouble shoot their computers
Other Experience: Texas Steakhouse and Saloon April 2012 – November 2014
Lumberton, NC
Worked part-time while enrolled as a full-time student
Performed with team members in a working environment
Provided excellent customer service
Teklinx March 2015 – July 2015
High Point, NC
Worked full-time in the cabling business
Terminated Cat 6 Ethernet cables in patch panels
Assisted in installing Wireless Access Points and switches
Operated a scissor lift, single man lift and a boom lift
Worked well with the team to complete tasks
Skills: Computer/Software
- Excel - Windows
- Word - Database
- PowerPoint - Linux
- IBM - Java
- Troubleshooting - C++
- Website Design
Additional Skills: Analyzing Information Teamwork
Communication (written & oral) Leadership
Time Management Customer Service
Advising others Motivating others
Organizational Skills Problem Solving
Research/Evaluation Training
Strong work ethic Honesty/Integrity
References: References upon request
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