IT Technician

David Socarrás Serrano ***. ***.**** *************@*****.***

Objective

To contribute to the growth of an IT company with my communication, technical skills and experience.

Technology Summary

CompTIA A+ 220-801 (802 expected in October 2015)

Systems: Windows 98/2000/XP/Vista/7, 8

Software: Microsoft Office Excel and Access, Microsoft Office 2003/2007/2010, Adobe Flash, Adobe Dreamweaver, Adobe PhotoShop, Mdaemon.

Other: Experience in configuration, repair and maintenance of personal computers, various networks, servers, cell phones and printers.

Languages: Spanish, English

Professional Experience

ITG Cable Technician Sept 2015-Present

University of Georgia Hotel and Conference Center May 2015-Aug 2015

IT at University of Havana, Cuba July 2009-Aug 2014

Monitor network performance to determine whether adjustments needed to be made.

Operate consoles to monitor performance and coordinate computer systems /networks access and use.

Perform data backups and disaster recovery operations.

Perform routine network startup and shutdown procedures and maintaining control records.

Plan, coordinating, and implementing network security measures in order to protect data, software and hardware.

Install and configuring data show in conference rooms.

COPPELIA Dairy Products, Cuba IT Feb 2007-Jun 2009

Install, configuring and supporting a local area network, wide area network, Internet system and specific segments of a network.

Perform necessary maintenance to support network availability in the Internal Technology unit.

Design, configure, and test computer hardware, networking software and operating system software.

Diagnose hardware and software problems.

Replace defective components in PCs.

Evaluate new technologies and solutions to improve service and efficiency of systems.

Education:

Fernando Aguado y Rico Technical Institute, Havana, Cuba May 2004

IT and Network Technician

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