~Elizabeth Anderson~

**** ***** ******, ******** *****, Virginia 23464 ~ 757-***-**** acrw2z@r.postjobfree.com

~Career Summary~

Charismatic and ambitious customer service professional with over 15 years of experience in multi-tasking and problem solving. With a Bachelor’s degree in Criminal Justice, being organized and detail-oriented in addition to possessing strong communication skills is of the upmost importance.

~Highlights of Qualifications~

Punctual, upbeat, and outgoing.

Eager to learn and master new career opportunities.

Experienced in cash handling, credit card transactions, and balancing a cash register.

Flexible team member, works well independently or in a team environment.

~Professional Experience~

Advanced Crew Leader, 2015

Flagger Force Traffic Control Services – Ashland, Virginia

Organized personal copy of Virginia Work Area Protection Manual to quickly reference Typical Traffic Control patterns.

Accelerated advancement from Crew Member to Crew Leader to Advanced Crew Leader in two months.

Successfully completed Virginia Department of Transportation training for work zone traffic control, flagger certification, and driving a Truck Mounted Attenuator.

Education Consultant, 2015

eDegree Advisor – Florida

Promoted schools listed in database by gathering information from prospective students and matching them to appropriate programs.

Encouraged callers to further their education by addressing concerns in areas such as different degree programs and financial aid options.

Awarded bonuses for maintaining top sales numbers.

Bus Driver, Seasonal 2012

The Salvation Army – Norfolk, Virginia

Performed daily inspection of vehicle to identify any hazards that may interfere with the safe operation of the bus.

Organized most cost efficient route to maximize fuel usage.

Verified evening return of kettles to Corps for cash counting.

Volunteered to participate in Toys for Tots and The Angel Tree program by collecting donated items and delivering them to program headquarters.

Special Needs School Bus Driver, 2011

Virginia Beach City Public Schools – Virginia Beach, Virginia

Earned Virginia Class B Commercial Driver’s License with Passenger and School Bus endorsements, and Air Brake certification.

Ensured student’s safety by performing pre-trip inspections and obeying traffic laws including proper signaling and deployment of stop sign at bus stops.

Collaborated with bus assistant to safely load and unload non-ambulatory students and verified both the students and their wheelchairs were safely secured on the bus.

Neighborhood Expert, 1999-2008

Applebee’s Grill and Bar – Virginia Beach, Virginia

Demonstrated initiative by learning various job positions including Hostess, Server, To Go Specialist, and Line Cook.

Dedicated to the proper training of new employees in all areas of the restaurant business to include cash handling, credit card processing, familiarity with the Point of Service stations, and safety protocols.

Developed strong relationships with managers and staff as a Neighborhood Expert by addressing concerns presented by employees, and helping to facilitate solutions.

Improved guest satisfaction by handling guest complaints and offering solutions to problems such as an incorrect order, or missing items from an order.

Executed launch of Curbside To Go, and assisted in developing an organized and systematic program to generate profit.

Participated in annual Breakfast with Santa, a fundraising event to benefit children who reside at The Barry Robinson Center, a local facility for at-risk youth with emotional and behavioral difficulties.

~Education~

Bachelor of Science: Criminal Justice, 2012

Old Dominion University – Norfolk, Virginia

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