Insurance, Customer Service, Work from Home
Resume:
Bernice Williams
Phoenix, AZ ***** ***********@*****.*** 803-***-****
Work Experience
Independent Contractor - Benefit Representative
ENROLLMENT SOLUTIONS – Pennsylvania October 2012 to Present
Travel to Benefit Fairs educating employees about company sponsored dental benefits for themselves and their families.
Answer questions including deductibles, coinsurance and payroll deductions.
Independent Agent
Self Employed - Pennsylvania July 2011 to April 2015
Explain and enroll clients into Medicare/Medicaid and ACA plans.
Independent Contractor - Benefits Counselor
UNIVERS - Hammonton, NJ August 2010 to December 2011
Answer employee's policy related questions in a call center environment, while cross-selling products during annual enrollment periods.
Review contract disclosure statements, complete applications and resolve client issues.
Independent Contractor - Benefits Counselor
Benefits Associates King of Prussia, PA June 2008 to June 2009
Team leader in a call center environment.
Enroll and up-sell employer provided Core and Voluntary insurance plans.
Licensed Life/Health Sales Agent
The Carney Group Temp Agency - Blue Bell, PA July 2005 to January 2006
Educate and enroll seniors in Medicare & Medicaid Plans.
Review Prescription Drug Plan options in various regional areas.
Education
Bachelor of Business Administration in Human Resource & Risk Management /Insurance
Temple University - Philadelphia, PA 2000
CEBS 1 in Certified Employee Benefits Specialist 2000
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