Francis Mayen
Los Angeles, CA 90046
*********@****.***
Key Skills
AS400
Microsoft word
Adobe Photoshop
Aspect
Typing Skills
Microsoft Excel
Adobe Illustrator
LAFA/LAMP/LADI
10 key
Microsoft Outlook
Adobe InDesign
BAAN
Education
2000-2001
Antelope Valley College
Real Estate, Misc. courses
1994-1998
Palmdale High School
General Studies
Work Experience
Lumenton Lighting
Dec-12
Aug-15
Customer Service Manager
Culver City, CA
Status updates of orders, stock check, and current pricing information
Handling defective material notifications, custom and expedite requests
Verifying ordered material is entered accurately into the system
Coordinating with assembly that orders are shipped in timely manner
Cannon Recruiting for Bank of America Mortgage - Temporary
Nov-11
Jun-12
CSR-Military and Business Partner Assistance
Lancaster, CA
Basic escrow analysis quoted and executed
Scheduled on time and recurring payments
Answered frequently asked questions
Fred Loya Insurance
Jan-11
Jun-11
Customer Service, Sales Agent (licensed), and Marketing
Alameta, CA
Insurance quotes, Sales and follow-ups
Weekly marketing in surrounding neighborhoods
Dickson Landscaping /Domestic partner
May-04
Apr-10
Administrative assistant
Magnolia, AR
Networking and Sales / New account setup
Scheduling weekly/biweekly appointments
Customer care and problem solving
Deluxe Financial
May-03
May-04
Dedicated associate for Bank One, in fraud department
Lancaster, CA
Time sensitive outbound calls to branch representatives to avoid fraud
Dr. Jensen's Office MD
Jan-99
Jan-01
Office clerk for family practitioner
Lancaster, CA
Prepare patient files before and after appointments
file and organize lab work, x-rays and MRIs
Activities and Interests
CG and Coding
Creative studio, Poser, CAD - architectural design, Java, CSS and currently learning Ruby on Rails
Crafts
Scrapbooking, Painting and Sowing
Literature
Reading, writing poetry and short stories.
Languages
English (fluent)
Spanish (fluent)
French (beginner)
Thank you for taking the time to look over my resume. I look forward to hearing back and I would love the opportunity to be a part of your team. I am available immediately.