Customer Service Administrative Assistant

Asia Domio

**** ********* ***** **., ******, TX *7545

Mobile: 832-***-****, Home: 713-***-****

*********@*****.***

OBJECTIVE:

To obtain a position allowing me the opportunity for professional growth with a company where my knowledge and skills can be utilized.

EMPLOYMENT:

10/2014 to Present SUTHERLAND GLOBAL SERVICES

Consultant

5959 Corporate Drive, Houston, Texas

Responsibilities include: Answering inbound calls to provide exceptional service for Veterans creating authorizations and setting appointments to ensure healthcare needs to those Veterans who encounter long wait times for care from their local VA medical facility or those who cannot reasonably access VA facilities because of travel distance.

01/2014- 10/2014 BARNES & TURNER LAW OFFICE

Administrative Assistant

440 Louisiana, Suite 1880, Houston Texas

Responsibilities included: Make use of computer software including MS Office Suite to create spreadsheets, handle databases, and Power Point presentations, reports, and documents. Requires conferring with vendors, buying supplies, managing stockrooms and getting data from a variety of sources.

06/2013- 08/2013 [Summer Job] BARNES & TURNER LAW OFFICE Receptionist/File Clerk

440 Louisiana, Suite 1880, Houston, Texas

Responsibilities included: Directing high volume callers daily, meet and greet all clients, court filings for attorneys and filing of all client files. Maintain clean and orderly areas. Organize necessary food and refreshments.

05/2012 – 08/2012 [Summer Job] AMERICAN TITLE COMPANY Receptionist/File Clerk

440 Louisiana Street, Houston, Texas

Responsibilities included; directing high volume callers daily meet and greet all clients as well as some data entry, organizing confidential files and maintaining of a complex filing system. EDUCATION

Houston Community College

Houston, Texas

MADISON HIGH SCHOOL

High school Diploma

13719 White Heather Drive, Houston, Texas

SKILLS Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationship, People Skills, Interpersonal Sway, Problem Solving, Multi-tasking.

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