Customer Service Technician

Saul Garcia

**** *. ********* ***.

Rialto, CA **376

Mobile 909-***-****

Email: *************@*****.***

OBJECTIVE:

To work in an entry-level position bringing the organization, dedication, responsibility, a good work ethic and a desire to learn.

SUMMARY:

I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.

EDUCATION:

Universal Technical Institute (UTI) – Rancho Cucamonga, CA Diploma Graduated: 2/13

Emphasis: Automotive & Diesel Industrial Technology

Automotive Engine and Repair

Electronic Fundamentals

Hydraulic Applications

Power & Performance IA

Electronic Technology

Transport Refrigeration

Power & Performance IB

Electronic Diagnostic

Diesel Engines

Power & Performance II

Professional Applications

Diesel Fuel Systems

Fuel & Ignition Systems

Advanced Diagnostic Systems

Diesel Engine Accessories

Drivability and Emissions

Automotive Undercar

Truck Brakes and Chassis

Automotive Power Trains

Professional Service Writing

Truck Preventative Maintenance

Brakes

Automatic Transmissions

Truck Power Trains

Climate Control

Zupanic High School – Rialto, CA Diploma General Studies

CERTIFICATIONS & TRANSITIONAL SKILLS:

Windows, Email & Internet

Adaptable to Change

Certified ALLDATA Automotive Information Specialist

Customer Service Skills

EPA 608 & 609 Training

Team Oriented

Certified Ford Technician Customer Handling

Oscilloscope & Emissions Testing

Employment:

4/15 - Current Knights Transportation Diesel Technician Fontana, CA

Diesel Technician

7/14 – 9/14 RCP Diesel & Forklift Technician Rialto, CA

Heavy equipment training

Certified to operate heavy duty forklifts

4/13 – 7/14 Gragar Inc. Diesel Technician Fontana, CA

Diesel tech B

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