**** ****** ***, ********, ** 8-474******
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Sheryl A. Martinez
Objective
Results oriented employee seeking an opportunity in a fast paced growing company where I can apply my attention to detail, project management, and interpersonal skills. I am a seasoned, versatile multitasker who thrives in challenging environments. Professional Accomplishments
Knauz
T o p coordinator every month for the past 5 years in sales.
R esearched monthly figures to insure accuracy for commissions.
H andled scheduling confirmations, troubleshooting, month end results compilation, responsible for internet responses and followup every day with extreme time constraints on each.
M ultitasking between several systems for coordination of accounts.
M onitor and resolve issues between clients and multiple departments.
A l iaison between customers, sales associates, and management.
C oordinated client events and special projects. Manpower – Abbott Accounting
C reated final journal entries for month end close
A nalyze and research discrepancies for monthly reconciliations, to ensure accuracy of payments and calculations of multiple departments.
I nterfaced with vendors and multiple departments to resolve disputes in payments and billing.
R GL,KGL, SAP, Excel, Word
Manpower – Abbott – Human Resources
H andled bonus calculations and questions on health plans from employees.
R esponsible for compliance with all federal regulations, in regard to contracts for new US and international employees.
S et up for new employee orientation and did I9 and work Visa interviews and document review for ex pats.
F ollowed up and compiled all information for each new employee and entered in system. AT&T
M anager of specialized Consultant team to research and resolve extensive billing and payment issues spanning over 2 years. I supervised a team of 8 10 consultants, and was responsible for overseeing all final figures and resolutions of individual client, as well as vendor accounts.
A T&T collections sales responsibility for all core products working in multiple systems for each product coordinated service repair and sales.
S ole Specialist in AT&T computer coding.
H eld team management positions when needed by the company.
T op performer in sales and service.
Employment History
11/2008 through 4/2015 Business Development Center, Internet Sales Coordinator Knauz Auto Park, Lake Bluff, IL
2/2008 through 11/2008, Various Jobs at Abbott Manpower, Waukegan, IL 9/1977 through 12/2007 Customer Care Representative/Consultant, AT&T, Arlington Heights, IL Education
2008 AS – Business, College of Lake County, Grayslake, IL. With focus on Accounting, Business law and Finance.
References R eferences are available on request.