Customer Care Project

HarisH

Mobile:+91-872******* E-mail:************@*****.***

Professional Summary :

Having 3+ years of overall IT experience in Application Development in Core Java and Big Data Hadoop.

2+ years of exclusive experience in Hadoop and its components like HDFS, Map Reduce, Apache Pig, Hive, Sqoop, HBase, Flume and Oozie.

Good working knowledge with Map Reduce and Apache Pig

Involved in writing the Pig scripts.

High interest to work in Big Data Technologies and Data Analytics.

Installation of Hadoop in Pseudo mode & Distributed mode environment and its configurations.

Good knowledge on Map Reduce Framework & HDFS Architecture.

Knowledge on FLUME and NO-SQL.

Extensive experience in Software development life Cycle (SDLC).

Excellent communication, interpersonal, analytical skills, and strong ability to perform as part of team.

Enthusiastic and exceptional ability to learn new technologies

Technical Skills:

Operating System

Windows, Centos, Ubuntu

Databases

Oracle, SQL and PL/SQL.

Hadoop Framework

HDFS, Map Reduce, PIG, HIVE, HBase, Sqoop, Oozie and Flume

Programming Languages

Java, Java script, HTML, Shell Scripting,

Packages

MS Office, WinSCP

Professional Experience:

Working as Software Engineer in Wipro InfoTech Ltd from June 2013 to current month.

Worked as a Java Developer in Reenainfo-Tech Pvt Ltd, Hyderabad. From Feb’12 to May ’13.

Qualification :

B.Tech (Computer Science & Engineering) from JNTU.

Project Details:

PROJECT #1:

Project Name : Best-Buy – Rehosting of Web Intelligence project

Client : Best-Buy Minneapolis, Minnesota, USA.

Environment : Hadoop, Apache Pig, Hive, Sqoop, Java, UNIX, MySQL, PHP

Hardware : Virtual Machines, UNIX

Role :Hadoop Developer

Description:

The purpose of the project is to store terabytes of log information generated by the ecommerce website and extract meaning information out of it. The solution is based on the open source Big Data s/w Hadoop .The data will be stored in Hadoop file system and processed using PIG scripts. Which intern includes getting the raw html data from the websites, Process the html to obtain product and pricing information, Extract various reports out of the product pricing information and Export the information for further processing.

This project is mainly for the replatforming of the current existing system which is running on Web Harvest a third party JAR and in MySQL DB to a new cloud solution technology called Hadoop which can able to process large date sets (i.e. Tera bytes and Peta bytes of data) in order to meet the client requirements with the increasing completion from his retailers.

Roles and Responsibilities:

Moved all crawl data flat files generated from various retailers to HDFS for further processing.

Written the Apache PIG scripts to process the HDFS data.

Created Hive tables to store the processed results in a tabular format.

Developed the Sqoop scripts in order to make the interaction between Pig and MySQL Database.

Involved in designing, development and testing.

Writing the script files for processing data and loading to HDFS.

Writing CLI commands using HDFS.

Developed the UNIX shell scripts for creating the reports from Hive data.

Involved in the requirement analysis phase.

PROJECT #2:

Project Name : Customer Care and Billing Systems

Environment : Java, Java Script, HTML, Oracle, Tomcat

Role : Software Developer

Description:

In the Customer Care Billing System product we have many applications.Those are User Admin,Dispatch Admin,System Admin,Product Admin and Billing Management.All these applications are accessed by only our client’s super user.

The super user can access this CCB(Customer Care And Billing) using the the user name and password created by us and the super also creats the username and password in the applications like User Admin and System Admin and super user give those to the various departments like customer care and techinicians.

Our CCB clients are TOTALPLAY,QUICKPLAY,CISCO,IBM AND APALYA.These clients may have end users around the world.They may ordered the orders whtever they want by using this CCB client apilication.Then they will dispatch the order to the end user.

Here the super user have all rights but customer care and techinicians have a limited rights which are given by super user.

Roles and Responsibilities:

Design, implement and maintain java application phases.

Provide direct support to Development manager efforts as requested.

Develop application code for java program.

Identify opportunities to fine-tune and optimize applications of java developed projects.

Involved in CCB Localization functional development requirement review.

Developed the Password Reset Frequency option in the user admin application.

Also developed the password regular expressions in user admin using java-web objects frame work.

Facilitated Knowledge transfer sessions.

Potentiality:

Always love to work effectively in a team and as an individual.

Good in communicating, maintaining and developing a competitive network.

Efficient, acute and quick at performing jobs with strong documentation skills.

Dedicated and can work well under pressure and unsupervised.

“I hereby declare that the above information's are true to best of my knowledge.”

Place:

Date: (Harish)

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