Sales Manager
Resume:
Jessica N. Sanchez
*****************@*****.***
*** ******** *** ********, ** 06106
WORK HISTORY
Customer Care Representative: Kelly Services, Enfield, CT 10/14-4/15
Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Telemarketer: Stewart Staffing, Hartford, CT 12/13-5/14
Contact businesses by telephone to solicit sales for service.
Explain services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Record names, addresses, purchases, and reactions of prospects contacted.
Adjust sales scripts to better target the needs and interests of specific individuals.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
Maintain records of contacts, accounts, and orders.
Jessica N. Sanchez
*****************@*****.***
289 Hillside Ave Hartford, CT 06106
Caregiver: Companions For Living, West Hartford, CT 09/13-4/14
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager..
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship..
Cashier: Dollar Tree, Manchester, CT 09/13-04/14
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Maintain clean and orderly checkout areas
Cashier: Wal-Mart, Manchester, CT 12/11-04/13
§Receive payment by cash, check, credit cards, or automatic debits
§Maintain clean and orderly checkout areas
Establish or identify prices of goods, and tabulate bills using calculators bills using calculators
Office Assistant VNA Healthcare Hartford, 03/10 CT 09/10
Entered data for Allscripts Conversion
Validated data
Scheduled client visits
Diploma, Glastonbury High School, Glastonbury, CT
Contact this candidate