Hospital Management

RESUME

Dr. Neha Rajput(pt)

Email- ****************@*****.***

Ph.no-958-***-****,810-***-****

CAREER OBJECTIVE:

Looking forward to an opportunity in an environment where I can make a difference, and not just be another number on the payroll, having the energetic pace and ability to scale the peaks of professional excellence.

LONG TERM GOALS:

My long term goal is to become a respectable person in higher position of a good hospital where I can use my skills and knowledge while gaining experience,so that I can fulfill all desires of my parents.

Experience :

BSR Super Specialty Hospital

Management Trainee Operations

Job Responsibility :

Front office Management

RSBY & MSBY

Billing

Scheduling visits of the doctor.

Ensure the existing SOP’s are in practice and evaluate any improvement to be done.

Supervise OP consultation, investigation,and patient satisfaction.

Counseling patients & attainders, explaining procedure cost, follow-up for admission etc.

Regular interaction with patient’s attainder to find out problem if any.

Co-ordinate with other departments as required.

Attend the customer complaints, resolve it and prepare corrective action.

Responsible for all the operational activity of the OP & IP departments and participate in and coordinate the setting of priorities for the improvement of processes for quality care

Monitor the admission & discharge process for the smooth completion of the process within the defined time frame

Handling the grievance of the patients and the staff

Monitoring the use of diagnostic services, inpatients bed, OPD facilities and staff to ensure effective use of resources

Schedule and monitor the work assigned to the staff according to the workload and space

Maintain communication with supportive departments, conduct meeting and coordinate as and when required

Develop and implement organizational policies and procedures for the facility.

Ensures that the departments of the hospital functions and run smoothly.

Conducts daily rounds on hospital units to assess patient’s satisfaction.

Educational Credential-

Proffesional qualification:-

Education

year

position

University/college

M.B.A (HA)

(2012-2014)

76.8% (3rd University Rank)

CENTRE OF HOSPITAL ADMINISTRATION,JIWAJI UNIVERSITY,GWALIOR,M.P

B.P.T

2006-2011

70%(4th rank)

APOLLO COLLEGE OF PHYSIOTHERAPY

12th

2006

60.2%

C.G BOARD

10th

2004

60%

c.b.s.e Board

Clinical Training-

Yashoda Hospital,Hyedrabad,A.P (NABH accredited )

Bombay Hospital,Indore,M.P

District Hospital,Durg,C.G

Gayatri Hospital,Durg,C.G

Practical Training for Administration-

1ST Semester M.H.A- Apollo BSR Hospital, Bhilai,C.G

2nd semester M.H.A- Peerless Hospital, KOLKATA

3rd semester M.H.A- Apollo BSR Hospital, Bhilai,CG

4th semester M.H.A- Apollo BSR Hospital,Bhilai,CG

Hobbies-

My hobbies are volatile which depends on my mood, I keen to know new and different avenues.

Extracurricular Activities-

winner of physio quiz competition organized at national level.

Participated in various sports in college. Physicon-10 &physicon-11.

Participated in charity show for St. Louis orchestra of blind.

Organized Camp on “Awarness of physiotherapy”.

Computer skills-

MS Office

Windows 7

Project under taken as a part of academic curriculum-

1.“ Post Operative physiotherapy management after cardiac surgeries”.

2. Compliance for submission of IPD files within 72 hours in MRD according to policy in APOLLO HOSPITAL.

3. Study on employee s awareness regarding workplace safety, health safety and disasters preparedness in Apollo BSR Hospital

Strength –

Self confidence

Positive attitude

Hard working

Keen to learn new things

Goal oriented.

Personal Details-

Husband Name - Mr. Dushyant Singh Thakur

D.O.B - 08 /12/1988.

Mailing Address - M.I.G-636,padhmanabhpur,Durg,(C.G)

Contact number - 958-***-****,782-***-****

Contact this candidate