Computer Operator Assistant

CURRICULAM-VITAE

Name : Sreya Ghosh

Residential Address : 58A, N.C. Choudhury Road Arpan, Flat No.-405,

Kolkata-700042

Telephone No. : +91-974*******

E-mail Id : *************@*****.***

EDUCATIONAL QUALIFICATIONS

Passed Secondary (10th) from St. John’s Diocesan Girl’s H.S. School (WBBSE) in 2007.

Passed Sr. Secondary (12th) from P.I.S Vidyapith (CBSE) in 2009.

Passed B.Sc from Jogamaya Devi College (C.U) in 2012.

EXTRA QUALIFICATION

Completed 1-year diploma course in COPA (Computer Operator and Programming Assistant) from NCVT between July 2010 and Aug 2011.

EXPERIENCE

Completed apprenticeship training as Programming & System Administration Assistant from CESC Limited between Aug 2012 and July 2013.

Previously worked as Front Office Executive in an Architectural firm from Feb 2014 till July 2014.

Presently working as Guest Relations Executive in KA Hospitality Pvt. Ltd. (Yauatcha- Kolkata) since November 2014.

Major Roles & Responsibilities:

Did Service Desk/Help desk assignments.

Making Presentations,

Data analysis.

Prepare course Materials for Training Programmes.

Back Office operations.

Looks after different kinds of issues and resolve based on priority.

Checking blocking sheet to identify all regular and VIP guests.

To assist with database building.

Taking phone bookings for the shift.

Key Responsibilities:

EPABX handling.

Preparing Course materials for the training programmes.

Taking feedbacks regarding the training programmes.

Inviting the Officers and Supervisors by mailing letter to the respective dept.

Calculating the monthly expenses of the dept. & preparing a summary of expenditure each month the budgets for coming years.

Preparing presentations for the training programmes.

Preparing attendance report of the employees at the end of each month.

COMPUTER PROFICIENCY

LANGUAGES : C, C++, HTML

OPERATING SYSTEMS : Windows XP, Windows 7, Windows Vista, DOS

SUBJECTS OF INTEREST : C programming, Flowcharts & Algorithm.

PERSONAL DETAILS

PARENT’S NAME : Late Swapan Ghosh

DATE OF BIRTH : 7th May 1991

NATIONALITY : Indian

GENDER : Female

MARITIAL STATUS : Single

MOTHER TONGUE : Bengali

LANGUAGES

KNOWN : Bengali, English, Hindi

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