Customer Service Microsoft Office

Morrietta Richmond

Customer Service Supervisor/Data Entry

Lansing, IL

************@*****.*** - 708-***-****

I would like to use my knowledge, understanding, and experience at a company that is open-minded to receiving information from me. With my knowledge I can better equip the company that I represent.

Authorized to work in the US for any employer

WORK EXPERIENCE

Receptionist

Healthcare Consortium of Illinois - Dolton, IL - June 2014 to Present Responsibilities

Answering multiple line phone, addressing any questions and concerns to the customer, and doing data entry. Customer Service Supervisor

Super Kmart - Homewood, IL - August 2009 to February 2012 Supervising one to fifteen cashiers, providing customer service to customers with refunds and returning merchandise, know-how with layaway,

Office Associate

Super Kmart - Tinley Park, IL - May 1998 to August 2009 Balancing cash drawers, preparing payment for invoices, book keeping, giving customer service, and providing answers to problems.

EDUCATION

Associates in Business Adminstration

Northwestern Business College - Chicago, IL

1995 to 1997

SKILLS

Microsoft Office, Spreadsheet, Word, Excel, PowerPoint, Spreadsheet, Type 40 WPM

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