Medical Assistant Customer Service

“…Tammy’s administrative and physician support skills are second-to-none…shows exceptional attention to detail while maintaining a heavy workload…a team player and a consummate professional…self –starter and always driven to exceed expectations”

Personal Skills:

Interpersonal communication

Problem solving and problem analysis

Dedicated patient care services

Organizational talent

Adaptability

Ability to work under pressure

Initiative

Computer Skills:

MS Office Suite

Windows XP/7

Internet Query Software/Tools

Spring Charts Electronic Medical Record Training

Tammy Davis

105 Bruce Place, Portsmouth VA. 23707 434-***-**** *****.*********@*****.***

Targeting Medical Assistant Opportunities

Enthusiastic and highly dependable and supportive Medical Assistant with the sound understanding of medical support and clerical tasks. Outstanding communication skills as well as great customer service capability. Highly organized, efficient and skilled in a variety of clinical and office support tasks, including:

Phlebotomy techniques

Drug Screening

Examination Support

Injection Administration

Medical Terminology

Vital Signs

Assisting in minor surgery

Foley catheter insertion

Assisting in audiology

Snellen Chart

Electronic Medical Records

Bookkeeping & Filing

Patient Scheduling

Medical Billing & Coding

Data Entry (50 WPM)

EKG

Pap smear prep

Autoclaving

Urinalysis

Assisting IV therapy

Career Progression

ED Tech/ Hot Seat Clerk, Danville Regional ER Medical Center 3/2015-Present

142 S Main Street, Danville, VA 24541

ED Tech Duties include: vital signs, enter pregnancy tests, throat swabs, assist patients to rooms assisted CPR for trauma PTS, EKGS, catheter placement, assist cleaning body for morgue transport & logging deceased, prep for organ donations of eyes, patient interaction documentation, urinalysis testing prep, and I-stat testing.

Hot seat Duties: perform in a critically fast paced environment, prep apogee papers, lists of on call doctors & hospitalists, contact needed personnel for on duty physicians, prep for all transportation modes to needed destinations, log admissions in from ED per Bridge Orders from doctors, answer incoming calls and transfer to appropriate personnel within the facility, place calls for code calls, notify registration for emergent OR cases, alert needed personnel for stemi trauma cases, answer EMS calls and report information provided to the charge nurse, room assignments upon arrival, print out discharge packets and transportation packets, observe 18 room monitors for necessary attention, dispense lab printouts to patient charts, provide direct patient care, technical support and input care through communication with RNS and other patient care team members, maintain a high standard of care for assigned patients through assessments, planning, implementation, and evaluations, competent to administer appropriate clinical treatment to age specific and level of development of the patient, complete and all assigned duties given by RNS or LPNS and physicians, maintain supplies for patients, maintain T-Sheets, notify appropriate person for maintaining he necessary document supply, and use general or necessary ER equipment pertaining to the job.

Medical Assistant, Patients First

Indian River Rd Virginia Beach, VA 23464 12/2014-1/2015 Medical Assistant Duties include: Obtain vital signs including manual blood pressure, instruct and prepared patients for doctor, perform venipuncture and obtained blood for lab test, perform DOT physicals, help obtain information for patient and sports physical, instant drug screen preparation, clean and maintain patient exam rooms, stock exam rooms, input patient information into electronic medical record, perform EKG, chaperone gynecologic visits including assistance to physician, obtain throat swabs for rapid testing, carry out all tasks in which the RN assigns, report all matters pertaining to the patient’s care, and to verify all test orders, x-rays, and patient vitals.

Certified Nurse Assistant, Chatham Health and Rehab 8/2011-12/2013

100 Rorer St, Chatham, VA 24531

Duties included: took vital signs, assisted nurses with wound care, charting, performed total care of patients who were 100% dependent care, used patient Hoyer lifts, basic and full hygiene care for patients, dialysis preparation for patients, prepared deceased for morgue, urinalysis input and output, kept medicals supplies stocked, kept patient rooms clean. Kept nurses informed of all patient information changes.

Store Manager, Southland Corporation, 7-Eleven 12/1986-10/2010

Richmond Virginia

Duties Included: P/L performance, Payroll & Sales Budget, Store expenses & inventory control

Staffing and training Promote team environment with positive re-enforcement, Identify & correcting day to day operations, Evaluate staff members, Plan-o- grams & merchandising

Store Manager, Dollar General 12/2004-02/2006

Richmond, Virginia

Same as previous job

Education

Fortis College---Norfolk, VA 2015 Graduate. (Accredited)

Certified Clinical Medical Assistant (CCMA) by National Health Association.

Certified in First Aid & CPR, by American Heart Association.

Certified Nurse Aide (CNA) by Commonwealth of Virginia.

National Technical Honor Society. (Member)

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