DANIEL LIFCHITZ

** ********** *****, *********, ** L4J 8R5 C: 647-***-**** acruy9@r.postjobfree.com

Summary

Innovative marketing and sales professional with experience in business development and client relationship management while consistently providing outstanding customer service in a fast paced, results-oriented environment. Experience

Operations Manager 09/2014 to 09/2015

Penguin Basements North York, ON

Provided excellent customer service by answering client inquires related to home improvement projects. Arranged appointments for in-home design consultations for potential renovation projects. Executed design, production and deployment of email, flyers, magazine advertisements, lawn signs and other marketing materials/campaigns.

Collaborated with financial advisors to determine if potential clients were eligible for bank loans. Facilitated maintenance of social media platforms including Facebook, Instagram and Twitter. Contributed to brand strategy management by helping shape company logo, brand strategy, website design, marketing efforts and long term company goals.

Maintained detailed account records and contact logs using Salesforce, Hoovers, Buildertrend and MS office suite. Instituted an incentive program for client review completion that stimulated positive awareness of company goals. Marketing Analyst 06/2012 to 09/2014

Axe Media Group Vaughan, ON

Established and maintained new business relationships for marketing and print services. Assisted in the development, production and presentation for catalogues and internet campaigns. Launched campaigns and advertisements across several platforms to increase brand awareness. Responsible for developing strategies through digital marketing channels to increase engagement for clients. Increased customer retention and referrals by 26% year over year by implementation of customer satisfaction surveys and customer rewards programs.

Generated 12% growth in sales revenue by cross selling services to increase product penetration. Created new revenue streams by innovating new products such as decal marketing, custom flooring vinyling product portfolio that appealed to broader range of market segments. Marketing Manager 05/2011 to 06/2012

Hunter Pro W & D North York, ON

Managed a team of 20 telemarketing representatives to efficiently generate leads for sales associates. Met and exceeded assigned sales targets on a daily basis. Closed and processed sales orders as needed. Provided excellent customer service by responding to customers' inquiries in a timely and effective manner. Responsible for product display showcase set up at trade show events. Compiled weekly sales summary reports for management team that assessed sales targets and business objectives. Education

Bachelor of Science: Psychology 2014

York University Toronto, Ontario, Canada