Josephine Marshall
Houston, TX 77054
***********@****.***
Objective: An entry-level position in Customer Service, with an opportunity for advancement.
Experience:
XEROX/CAPITAL ONE- Houston, TX 08-201*-**-****
Credit Card Processor
Provided excellent Customer Service
Accounts Receivable, Approved Loans
Performed Credit Checks, Inventory
IRT- Houston, TX 02-201*-**-****
Customer Service/Sales for the AT&T Campaign Call Center
Provided excellent Customer Service
Accounts Receivable, Approved Loans
Performed Credit Checks, Inventory
Answer multiple phone lines
ACS Call Center- Houston, TX 01-201*-**-****
Customer Care Agent for the USAA Campaign
Performed Credit Checks, Inventory
Answer multiple phone lines
ACS Call Center Bargain Network- Houston, TX 10-2009/12-2009
Inbound Sales Representative
Performed Refunds/Returns Suggested up sale of promotions
Filing Fronted Shelves
Excellent communication skills
EZ Money Loans- Houston, TX 12-2008- 01-2009
Customer Service Representative
Provided excellent Customer Service
Accounts Receivable, Approved Loans
Wal-Mart - Houston, TX 3-2007/9-2008
Cashier
Provided excellent customer service
Assisted customers with purchasing their merchandise
Pilgrim Cleaners- Houston, TX- 06-1999- 07-2006
Store Manager/Front Desk Help
Answer multiple phone lines
Pleasant speaking voice
Skills
Data entry, online banking, personal computer, Microsoft Word, Internet Explorer, Fax, Copier, Scanner
Education
Galveston College