IT Faculty
Resume:
DIMA SATARI
To obtain a challenging position where I could utilize my potential and skills to its maximum in an environment where teamwork and adaptability are required. EDUCATION
****-**** ** **liya Amman University
Amman - Jordan
Bachelor Degree in Computer Engineering - Faculty of Electrical Engineering. Certificates:
CCNA (Cisco Certified network Associate).
CCAI (Cisco Certified Academic instructor).
MCSE 2000 (Microsoft Certified System Engineer).
(ICDL) ICDL Certified instructor/Tester.
Cambridge International Diploma in teaching with ICT with distinction from the University of Cambridge. WORK EXPERINCE
June 2014- Now
IT Faculty at Higher Colleges of Technology
Training Different IT Courses including:
ICDL Modules & Computer Basics.
Advanced MS-office.
Networking Essentials & Wireless Networks.
Telecommunication.
Information Security.
November 2008 – May 2014
Client Operations System Consultant at Aconex – Abu Dhabi- UAE. Working on a large number of projects servicing large clients in Abu Dhabi and Al Ain such as ALDAR, TDIC, Al Ain Municipality, working on large programs like the Yas island program. And different types of projects including commercial, infrastructure, medical, residential and Oil & Gas projects, providing the following:
Providing overall System training.
Client service and ongoing account management & Client support.
Provide regular monthly reports.
Act as the primary point of client contact for the implementation of the project. May 2007 - October 2008
IT/Business Skills instructor and ICDL Administrator at Mena Business Services Company Abu Dhabi – UAE.
Training ICDL Modules.
Training Business Skills courses including:
o Presentation Skills.
o Customer Care Skills.
OBJECTIVE
Cell: +971**-*******
Email: *****.**@*****.***
Abu Dhabi, UAE
2
o Time Management Skills.
o Negotiation Skills & Supervisory Skills.
ICDL administrator and managing ATS Software for online exams.
Preparing teaching material, handouts and assessments. September 2000-April 2007
IT Trainer at Sheikh Mohammed Bin Rashid IT Education Project Training the following courses:
Web design.
Image editing using adobe Photoshop, image composer, Microsoft PhotoDraw.
Data Base using MS Access.
Networking essentials and TCP/IP.
MCSE 2000 courses.
CCNA.
Worked in the following projects:
Click T.V Program: (Presenting the educational part in the click T.V program, preparing material and presentations, Answering Technical questions live.
E. Mentoring Project: (Implementing E-Mentoring system, mentoring the student online & answering their questions)
Curriculum Development Team: (Identifying Learning Needs, Designing courses with course builders, Training the trainers)
March 2003-March 2005
Part time Instructor at Higher Colleges of Technology, Cert Abu Dhabi – UAE.
Training IT courses for employees.
Jan. 1999-Dec-1999
Customer Support Engineer and network administrator Assistant at Micro Data Computer Company Abu Dhabi – UAE.
Assembling PCs (Hardware) and software Installation.
Troubleshooting and maintaining PCs.
Dealing with customers & answering their queries with respect to Hardware & Software problems.
Implementing training courses for new recruits.
Sept. 1998-Dec 1998
Electrical lab Engineer in electrical labs at Amman University – Amman Jordan. Training Electrical Labs Courses.
Key Skills and Competencies
Vast Experience of Teaching.
Strong presentation and Communication Skills.
Excellent Classroom management and Creative Lesson Planning. LANGUAGES
Native in Arabic.
Fluent in English.
Good in French.
Good in Italian.
PERSONAL INFORMATION
Date of Birth October, 14, 1975
Nationality Jordanian
Marital Status Married
Driving License Available
Areas of Interest Oil and Pastel painting, playing music
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