Customer Service Manager

TAUNA JAYE BEIGHLEY

**** ***** ****** **., ********, TX79110 *************@*******.***, 806-***-****

Education

Name of Recent School Attended

Amarillo College 2601 South Washington St. Amarillo, TX 79109

Associate’s Degree in Applied Sciences

Core Qualifications_

●client account manager

●inventory control

●budget development

●compensation/benefits administration

●employee benefits/payroll

●hiring and firing

●responsible for all monies

●pay bills

●annual/quarterly taxes

Work Experience

January 2005 - September 2005

Xcel Energy - Amarillo,TX

●answered incoming calls

●helped customers with problems on their account

●processed payments over the phone

●Kept customers engaged in conversation while looking up information on computer

August 1997 - December 2004

Office manager- Hutton Plumbing Heating and Air - Amarillo, TX

●Responsible for payroll, deposits, annual and quarterly taxes

●Responsible for all employee training, benefits, scheduling

●Terminated and Hired employees

December 1993 - August 1996

Western Plaza 66- Assistant Manager- Amarillo,TX

●Made schedules, balanced books, inventory, payroll

Objective:

I am an experenced customer service professional that takes my job very seriously. In today’s market you will stand out if you

provide excellent service to your customers because hardly anyone does it. I want to know that my customers are 100%

satisfied with our encounter and that I served them the very best that I could. I genuinely love talking to people and that helps. I am an old fashioned people pleaser.

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